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The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton
- Hotels
- Bellingham, WA
About this business
Relax and unwind at The Chrysalis Inn & Spa Bellingham, A Curio Collection by Hilton, nestled along the waters of Bellingham Bay. Our warm and welcoming hotel along the Washington coast overlooks the San Juan Islands and is tucked away in a lovely, walkable neighborhood. Walk or bike along the peaceful trails or explore the local shops, restaurants and festivals in Fairhaven Village and Bellingham. Admire views of the bay from the window seat or snuggle up by the fireplace in your comfortable guest room. Each room includes c... read more
Location details
804 10th St, Bellingham, WA, 98225, United States
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wrote a week ago no reply
The services were great, the spa was nice and relaxing. Customer service was lacking. Went on Mother’s Day and was told if we booked a future service that day we would receive a 10% discount towards the future visit. The spa refused to honor the promo we were promised due to the employee that promised it being “new” and misspeaking on the spas behalf. Maybe train the employees better to avoid future confusion and false promises?
Business response:
Hi Nellie, I apologize that you were mislead regarding the discount. We do not combine discounts, so the choice was whether to apply the rebooking disount or the package discount. We always offer the option that is a better deal for the guest, which is…See More
RecommendedSpent a lovely relaxing Sunday getting pampered at the spa. Courtesy of my amazing boyfriend ❤️
Really disappointed that the spa promoted a Mother’s Day special to purchase gift certificate and get bonus $25 for $150 spent—hubs purchased $200 and they will not honor the promotion (because it was purchased online, which was not noted as an exclusion in the promotion—I even have the screen cap of the promo from FB and website—it only specifies the time window of purchase, not mode). Hopefully they will be more straightforward in advertising in the future but poor customer service in honoring good faith promo.
Business response:
Hi Emily, We sincerely apologize for the miscommunication. We had it noted on every other piece of marketing that the Mother’s Day promotion was only available in person or by calling the spa at 360-392-5515 but must have overlooked it for the Facebook…See More
My husband and I have had been getting couples massages for 7 years. We usually have always had great experiences. Kelly the massage therapist is amazing. However, dealing with the manager of the spa ... Sandy S. was not pleasant. My husband and I experienced an uncomfortable massage for the first time. She seemed very submissive of the fact that a massive error was made on their part. We will not be returning to the spa again.
No complaints Great 10/10 Breakfast Great View Great Room Greater
Fabulous lunch and massage in the Spa. Great birthday gift for my daughters and myself. Can’t wait to go back.
We loved the room, view and restaurant the staff was amazing but the train........at least 4-5 times a night! For a light sleeper it was terriable.
Frequently asked questions about The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton
How is The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton rated?
The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton has a 4.5 star rating with 1,598 reviews.
When is The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton open?
The Chrysalis Inn & Spa Bellingham, Curio Collection by Hilton is open now. It is open 24/7.
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