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The Cheesecake Factory

4.4

About this business

Location details

15230 N Scottsdale Rd, Phoenix, AZ, 85254, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.43,965 reviews
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Shannon Harris's profile image
Shannon Harris 
recommend  Recommended
5 years ago

our waitress was amazing in every way 

Business response:

Hi Shannon, thank you for your review. We're glad you enjoyed our service when you dined with us. We look forward to seeing you again soon. 

Aguilas Rojas's profile image
Aguilas Rojas 
recommend  Recommended
5 years ago

la mejor comida, siempre siguiendo la receta 

Jenny Ramirez Pace's profile image
Jenny Ramirez Pace 
5 years ago

Ordered dinner yesterday from the Boca Park location in Las Vegas, using curbside pickup. The link didn’t work as I tried to enter “FREESLICE”. The young girl that brought out my food went to let the mgr know the link didn’t work, he sent her out saying we needed to spend $30 or more (she came back outside, I showed her, she went and told him I did, then the mgr sent her BACK outside and said it had to be WITHOUT tax (which I spent more than $30 without tax), she went back and told him, then he sent her BACK out and said tha... read more

Business response:

Hi Jenny, we are very sorry for this experience with our staff. We'd like to speak with you more. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and select "General Questions" from the Contact Category menu. Thank you. 

Charlene Rice's profile image
Charlene Rice 
5 years ago

How do you eat with a mask.....stupid. we did not stay and had a large party....decided to go buy mask. Went back, they were rude, hardly anyone there, were told a 30 minute wait, well 2 other parties were sat immediately, 5 minutes later we were asked to wait outside(very rudely). Needless to say we did not stay. 

Business response:

Hi Charlene, we are very sorry for this experience with our staff. We'd like to speak with you more. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and select "General Questions" from the Contact Category menu. Thank you. 

Javier Martinez's profile image
Javier Martinez 
recommend  Recommended
5 years ago

good food and good condition 

Business response:

Hi Javier, thank you for your review. We're glad you enjoyed your meal and we look forward to your next visit. 

Ray Cavalli's profile image
Ray Cavalli 
recommend  Recommended
5 years ago

My breakfast (waffles, eggs, and sausage) 07/05/2020 

Toye Mitchell's profile image
Toye Mitchell 
recommend  Recommended
5 years ago

too many choices for a menu 

Ayla Whidby's profile image
Ayla Whidby 
recommend  Recommended
5 years ago

Great customer service. Friendly staff. 

Business response:

Thanks for your review, Ayla. We're glad our team provided great service when you dined with us. We look forward to your next visit. 

Gwen Ickes's profile image
Gwen Ickes 
recommend  Recommended
5 years ago

Great service from friendly waiters. 

Business response:

Thanks for your review, Gwen. We're glad our team provided great service when you dined with us. We look forward to your next visit. 

Frequently asked questions about The Cheesecake Factory

How is The Cheesecake Factory rated?

The Cheesecake Factory has a 4.4 star rating with 3,965 reviews. 

When is The Cheesecake Factory open?

The Cheesecake Factory is closed now. It will open on Monday at 9:00 a.m. 

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