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The Cheesecake Factory
- Restaurants
- Phoenix, AZ
About this business
The Cheesecake Factory is surely the place to go when craving a rich and delectable slice of the mouth-watering dessert, but this restaurant offers much more. Serving appetizers, lunch, dinner, late night dining, Sunday Brunch, and a full bar, the Factory is a great choice for a casual dining experience. Everyone will find something to their liking with over 200 menu selections of pizza, pasta, seafood, steaks, salads, sandwiches, burgers, and more. Be sure to save room for one of the 50 award-winning cheesecakes and dessert... read more
Location details
15230 N Scottsdale Rd, Phoenix, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cheesecake and food are pretty good, but the bill was way too high.
Business response:
Thanks for your feedback, Gary! We are sorry that we have not been able to provide you with an exceptional experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and we hope you can give us another try!
Excellent catfish! I couldn't get over how good it was. I found my place for catfish, which is my favorite fish.
Business response:
Hi Vickie, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!
My mom was out to dinner for her birthday. And the manager came up halfway through their meal and said that they had to get up and leave due to an "emergency". Then went on to charge her for everything they had ordered even though they were eating the appetizer and still waiting for their meals. They ruined her birthday dinner and didn't offer her cheesecake or anything and made her pay the entire bill while kicking her out. Terrible customer service, and awful way to handle the situation!!!
Business response:
Hi Jackie, We would like to speak with you a bit more about your experience. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!
Big portions and of course cheesecake is magnificent!
Business response:
Thanks for your kind review, Mike. We're happy to hear you had a great experience with us! We can't wait for your next visit!
Great fast service used the outdoor seating everything was clean food was good too
Business response:
We are so glad to hear this, Grant! Thanks for your kind review. We're happy that you had a great experience with us and we can't wait for your next visit!
Frequently asked questions about The Cheesecake Factory
How is The Cheesecake Factory rated?
The Cheesecake Factory has a 4.4 star rating with 3,782 reviews.
When is The Cheesecake Factory open?
The Cheesecake Factory is open now. It will close at 6:00 p.m.
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