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321 17th St, Denver, CO, 80202, United States
Get directionsI checked in with no issues. I have meds and food that need to be refrigerated and when I got to my room I noticed that I did not have a refrigerator. I went to the lobby to speak with the reservation desk and told her my need. She said she would have to move my room and it would cost $40. I asked to speak to the manager and told her my need for a refrigerator and she was indifferent. I let her know I’m a Rewards member and she said it’s still $40. I said fine move my room. I get to my new room and it has a single bed. I cal... read more
Business response:
It truly means the world to us that we were able to turn your trip around, Justin! We are so glad that Hilarion, Nick and our team were so helpful to you. Was this your first visit to our beautiful city?
The Brown Palace Hotel and Spa, Autograph Collection has a 4.6 star rating with 1,266 reviews.
The Brown Palace Hotel and Spa, Autograph Collection is open now. It is open 24/7.
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