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Quality Food with Quality Service!
9721 State Hwy 13, Wisconsin Rapids, WI, 54494, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our ten minute wait was more like 45 minutes, which is my only complaint. The salad bar selections tasted wonderful. My prime rib was excellent! Service was great. We were able to compliment the chef named Trisha and was glad she took a moment to come to our table!
Business response:
Thank you Elly we are pleased you were satisfied with your dining experience. We serve Prime Rib every night it is a favorite to many of our guests. Yes Trisha is a great gal. As for the wait I'm sorry sometimes when our guests get back to their table they want to enjoy dining and visiting and time gets away and with only 12 tables our wait then becomes longer which I wish I could predict ahead time. Thank you for the tip I will make sure I add on more to my wait time. We look forward to seeing you again soon! Thanks, Jeff &... read more
Terrible service. Walked in and was told it would be about a half hour Waite. 1 hour later ,we inquired about a table. I was told I was out of line and they would get me me as soon as they can. 15 min later we were told to go sit out side and someone would come out there and Waite on us. After another half hour we left, never did see anyone or place an order. Never Again!!
Business response:
Dean, thank you for reaching out to us! We were hoping to hear back from your party today for you forgot to pay your $41.15 bar tab! You had such great service tonight from our staff you must have forgotten all of the drinks you had! We hope to see you soon for a resolution; otherwise we will have to take further action. We look forward to seeing you! :)
Customer Beware! Terrible service. Sharing this with all of my friends so they don't make the same mistake we made last night!!!�
Business response:
Michele, we are very sorry the wait was longer than expected, we were extremely busy on Saturday night as you saw. You were next on our list to get your order taken for dinner, and unfortunately, you left as our server was ready for your order. We want to thank you for calling on Sunday night and taking care of the bar tab that was left unpaid. Thank you, Jeff & Cheri.
We arrived at 630 and were told it would be 30 minutes. Took 20 minutes to even get a bartender to look at us. An hour later we asked when we might get seated. Then the manager comes over and proceeds to tell us not to tell at the staff, which we didn't. She was very rude. Finally got a table on patio and after another 15 minutes just got up and left.
Business response:
Penny, thank you for reaching out to us! We were hoping to hear back from your party this evening for you forgot to pay your $41.15 bar tab! You had such great service tonight from our staff you must have forgotten all of the drinks you had! We hope to see you tomorrow for a resolution; otherwise we will have to take further action. We look forward to seeing you! 😃
My absolute favorite restaurant! They have the best salad bar and the best prime rib. And the fish fry is to die for! There is no place I'd rather go for a special occasion or for a Friday night fish fry!
Business response:
Thank you Brandi for taking the time to write a review! It sure makes us happy that are goals are achieved! It's always great to see you and your family join us! Thanks so much we truly appreciate your patronage!!! Jeff & Cheri
This is my favorite place for fish fry and steaks plus friendly staff
Business response:
Thank you Kay we appreciate your review! Our staff helps with making each guest feel welcomed & we are so happy we have each of them to make your dining experiences great! Thank you Jeff & Cheri
When in Rome(WI), do as the Roman's do. Go to the Branding Iron. Great food, great salad bar, all with great staff. Just couldn't ask for more.
Business response:
Marci you made the best comment ever ! We appreciate your review!!! We look forward to visiting "Rome Wi , do as the Roman's do join us😍 you made our day!!!
Have always had excellent food and service at the Branding Iron. Friendly, courteous and knowledgable bartenders and waitstaff. Stop in for drinks and a tasty and relaxing dinner.
Business response:
Thank you for the wonderful review. We always want a great experience & are pleased to hear we are achieving the goal! Thanks again Connie:) Jeff & Cheri
Great Cosmos, great steaks, great staff! Very much enjoyed Anniversary inner.
Business response:
Thank you for joining us for your anniversary dinner. We appreciate your review and look forward to serving you again. Thanks, Jeff & Cheri
The Branding Iron Supper Club has a 4.5 star rating with 1,181 reviews.
The Branding Iron Supper Club is open now. It will close at 6:00 p.m.
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