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The Boat Dock
- Boat Dealers
- Springfield, IL
About this business
Welcome to Central Illinois' premier sales and service center, The Boat Dock. In less than ten years we have grown to be one of the largest full service Marine dealers in the Midwest. With the area's newest and largest indoor showroom, our selection of boats and accessories are second to none. We firmly believe the dealership you choose, is just as important as the brand boat you choose. The Boat Dock not only carries some of the finest boat names in the marine industry, they have also been blessed with a staff that prides t... read more
Location details
4600 Rising Moon Rd, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedIt’s the most beautiful boat dealership in sales and service I’ve ever seen and extremely polite employees
Business response:
Richie thank you for your kind words and taking the time to recommend us. Our priority is to give our customers the best experience when they walk through our doors. If there is anything we can assist you with in the future, please let us know!🙂
I have dealt with many marine dealers over the years. Some good. Many not. I had to get a new engine 200 hp last year and the boat dock was second cheapest I found in country and close to home , 800 buck difference versus 8 hr drive. I have had a couple service trips and it has been pleasant each time. I have in the past dealt with terrible dealers and good ones but more bad than good. I’d recommend these folks to anyone based on my experiences this last year in our area.
Business response:
Chris, thank you for your feedback! We strive to provide each customer with the best deal and best customer service when they do business with us. We appreciate your business and hope you have great upcoming holidays!🙂
Wife and I bought a new Tracker Targa WT18 from the staff on a Saturday and they went out of their way to ensure it would be ready for us to take into Canada the following Friday! They had to locate a 150 Merc motor, a hard to find trolling motor, install new Sonars ( 2 ) and make sure it all worked! They did so and were very good throughout the process answering questions and trying to accommodate on such short notice! Salesperson JD, Tech service Adam and Joe were all very easy to work with... Well done to all the staff we... read more
Business response:
Thank you Randy for leaving us a review! We appreciate your business and very happy to hear that you had a great experience from beginning to end. Your kind words will be carried throughout the store. thanks again, and enjoy your new boat!!
Took them a month to even look at my boat and call me and tell me that they can’t fix it under warranty after saying they’d get to it in two weeks or so. I also called at 13 days and asked if they’d taken a look yet and I was promptly told it hadn’t been two weeks yet so I shouldn’t have expected them to have seen it yet. After a bad experience with east side I can now also cross the boat dock off of my list of places to service my boat.
Business response:
Zack, we apologize for the inconvenience. We can't cover warranty issues on Triton boats. We do cover warranty work for Tracker boats and Mercury motors. Hope this helps!
Great experience from start to finish with the purchase of our new Crownline 255SS! Highly recommend them!
Very friendly and very polite will definitely be going back
Business response:
Thank you Kyle! Your review means a lot to all of us here as our goal is to have every customer leave happy! Have a great summer and let us know if we can help you in any way in the future.
Just purchased my first boat 2018 crownline 205ss. Jim the guy that did the walk through was AMAZING he was patient kind and knowledgeable! The salesman could use some to do some homework to be better informed about the product he’s selling. Overall we’re happy and praying for warm weather soon!
Business response:
Thank you for taking the time to share your thoughts with us Patrick! We hope you have a great summer and are able to boat as much as possible!
Just purchased my first new bass boat from boat dock and i must say it was the most painless experience ive ever had in sales. Adam and everyone there were super knowledgeable, super helpful and friendly throughout the entire experience. I will for sure be a return customer
Business response:
Justin, we are very happy to hear you had a great overall experience doing business with us! Thanks for coming in and let us know if our staff can help you out in the future! Have a great summer!
Great dealership!!! Very experienced crew....I highly recommend.
Business response:
Thanks Rob ! We will pass this around the company and let everyone know about your feedback. !!
Frequently asked questions about The Boat Dock
How is The Boat Dock rated?
The Boat Dock has a 4.6 star rating with 364 reviews.
When is The Boat Dock open?
The Boat Dock is closed now. It will open on Monday at 9:00 a.m.
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