The Boardwalk Cleaning Co.'s cover image
Claimed

This profile has been claimed by the business owner or representative.

The Boardwalk Cleaning Co.

4.8
  • Austin, TX

About this business

Leave house cleaning to the pros and come home to a clean and healthy home. The Boardwalk Cleaning Co. provides the best, professional home cleaning services in the Austin metro area. With Boardwalk, our clients can expect an outstanding, personalized service, customized to their unique needs. Whether you’re looking for recurring cleaning services, one-time cleans, move-out or move-in maid service, or even light to medium commercial cleaning, we'll design your maid service around YOU. We understand that hiring a maid s... read more

Location details

Ste A,, 7020 US-290, Ste a, Austin, TX, 78723, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8937 reviews
Select a rating
Lyndsey Rice Anderson's profile image
Lyndsey Rice Anderson 
5 years ago

Don't be bamboozled, this company is just trying to squeeze you for more money while providing lack-luster service. Read the reviews and you'll notice a trend. Booked a move-in clean, had to put in my CC number it is was automatically charged $250+. Then within 30 minutes of the cleaning team arriving, I received a call telling me they will not have enough time to finish the job and that they will need an additional 30 minutes to and hour - of course I'd have to pay for that extra time (which I declined). I asked for clarifi... read more

Business response:

Lyndsey, I'd like to address some of your concerns... * You placed an online order for cleaning service. Above the large purple button "BOOK NOW" that you clicked to request service, it states the following: "By clicking the "BOOK NOW" button below, I understand that I am purchasing a cleaning service subject to The Boardwalk Cleaning Co.'s Terms of Service and Cancellation Policy and my payment method will be charged before each cleaning." So, when you clicked the "BOOK NOW" button, we put a hold on your credit card, like w... read more

Lyndsey Rice Anderson's profile image
Lyndsey Rice Anderson 
5 years ago
Jill Kickham's profile image
Jill Kickham 
5 years ago

They are efficient and do a great job. 

Madeline Clara Travis's profile image
Madeline Clara Travis 
5 years ago

Boardwalk Cleaning Co. false advertises with 512 Living. They state that studio apartments take no longer than 1.5 hours in their pamphlet, then charge you for two, at a higher rate than reflected on the sheet. They KNOW about the issue, as confirmed by my conversation with their representative... yet, they do not hold 512 Living accountable for suspending their use of the faulty info. "We've asked them to stop using it..." but they still are, so it's important that that is expressed when making the booking. The cleaners did... read more

Teresa Smythia's profile image
Teresa Smythia 
recommend  Recommended
6 years ago

We've been using Boardwalk for years, great service and easy to book. Highly recommend! 

Charlie M.'s profile image
Charlie M. 
7 years ago

Boardwalk cleaning is good at doing basic touch up cleanings, if you look beyond that, the job that they perform is superficial. The ladies that they send while appearing nice and courteous, if you speak Spanish it is easy to tell that they are constantly gossiping about the home and homeowner and are on their phones making personal calls nonstop. They are negligent when it comes to caring for the homeowner's property and pets. On multiple occasions they have damaged our furniture and trim by leaving oil diffusers tipped ove... read more

Kaiyang Tee's profile image
Kaiyang Tee 
7 years ago

They did good! Place looks like it did when I first moved in :) 

Rachel Shook's profile image
Rachel Shook 
7 years ago

From the very beginning, Facundo was awesome, knowledgeable, and understanding. We needed a company to clean our house after we moved out. I wasn't too sure when we would be completely moved out so i wasn't able to give them a definite day for cleaning. But once I did, they were able to set me up pretty fast, and around a holiday too! Facundo was a delight to work with and made it so i didn't have to really do anything. I left a key hidden for them and they put it back when they were done. They gave me a heads up when they w... read more

Crystal Gelber's profile image
Crystal Gelber 
7 years ago

They came and did a deep cleaning for me. I am about to my house in the market and did an excellent job!! I recommend them to everyone!! 

Frequently asked questions about The Boardwalk Cleaning Co.

How is The Boardwalk Cleaning Co. rated?

The Boardwalk Cleaning Co. has a 4.8 star rating with 937 reviews. 

When is The Boardwalk Cleaning Co. open?

The Boardwalk Cleaning Co. is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com