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The Berkeley at Southpoint
- Apartments
- Durham, NC
About this business
Location details
1400 Laurel Springs Dr, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The headline: Everything will be fine until you move out. Then get ready to be gouged on your security deposit. We recently left the Berkeley after living there for six years in a three-bedroom unit. Up until the end we would have given the Berkeley a largely positive review. The location is great, and the floor plan is quite nice. Some of the rent increases from year to year felt completely driven by market analysis rather than any acknowledgment of our loyalty as tenants, b... Continue Reading
RecommendedMy family has enjoyed living here. We especially appreciate the awesome maintenance team who are always friendly and go out of the way to help!
Business response:
Thank you so much for sharing a little about your experience at The Berkely at South Point, Judith. We're so happy to hear that our capable maintenance team has been able to treat you to some quality service and you've been loving your home.
I would not move here, management is bad and renters don't follow the rules off walking there dogs on a leash or pick up after them
Business response:
We're truly sorry to hear how you feel about our community. If you see someone not picking up after his or her dog, we ask that you let us know in the office, as that is something we take very seriously. We hope that we're able to change your mind about our team soon, and get you back to having a positive experience with us.
Nice place to live but overpriced for what it offers and somewhat dated. With the consistent turnover in property management, the best asset here is the incredible, competent maintenance staff. Additionally, when issues/problems arise, it appears to be more of the tenants problems than management.
Business response:
While we're happy to hear our maintenance staff is second to none, we don't want that to be the only highlight of your experience here. Please stop by our office at your convenience so we can chat more about your concerns and how our management team can work toward improving your stay with us. We hope to hear from you soon. Thank you kindly!
Business response:
Hi Jake. We're so happy you've rated our homes so highly. Please reach out to us if you need anything -- we're just a phone call or office visit away. Thank you!
Misleading and deceptive.
This community is very beautiful, well maintained and peaceful . The office staff is extremely accommodating and friendly . Great place to live .
Business response:
Mariya, we're thrilled to hear that you're loving your Berkeley at Southpoint home and our office staff! Please don't hesitate to let us know if there's anything we can do to continue providing you with a positive living experience. Thank you!
Business response:
We are thrilled to hear that you’re having an amazing experience in our community. Please feel free to give us a call or visit us in the office if you have any specific comments, questions, or concerns that you would like to discuss and we would be happy to chat!
Frequently asked questions about The Berkeley at Southpoint
How is The Berkeley at Southpoint rated?
The Berkeley at Southpoint has a 3.7 star rating with 164 reviews.
When is The Berkeley at Southpoint open?
The Berkeley at Southpoint is closed now. It will open at 8:30 a.m.
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