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The Backyard Grill
- Restaurants
- Houston, TX
About this business
Home of The Big Daddy, The Granddaddy, and THE BEAST Non-Smoking Covered Patio with Sandbox for the kids (Best babysitter in town) Separate covered patio with small sandbox Beer Garden Patio BYG Brew Crew - Drink 55 beers and get your name on the wall
Location details
9453 Jones Rd, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hubby and I had options where to go eat Easter. It was right in our neighborhood. They were not crowded at all. Normally we eat there twice a month. Love the spinach dip and drinks. Wait staff was horrible. They kept rushing is to place order. I ordered Crawfish. Hubby ordered chicken fried chicken they brought chicken fried beef steak. When she asked if everything was ok, hubby didn't eat it at all after he cut into it. Waitress said that she would of made exchange. We declined. However as I was still talking to her a co wo... read more
Business response:
Hello Donna, Please allow me to extend my most sincere apologies for your recent experience while dining with us. That is not at all the impression we wish to leave on our guests, and I can assure you that this is not in line with the expectations we have set for our staff. I will be addressing your comments with them immediately to ensure this does not happen again. I sincerely appreciate that you and your husband have been loyal customers for so long, and I truly hope you can give us another opportunity in the future to ch... read more
Great good but most of all great service!! We will be back soon!
Business response:
Thanks so much Chastity! We're looking forward to your next visit!
I had the turkey burger with wheat bun, jalapenos, spicy jack cheese, lettuce, and tomatoes.... I planned to save 1/2 for later, but it was toooo good to put down.
My thought of this place was cool. but Once I sat down my server was more interested in talking with co-workers. I am very disappointed in this place. Most sit down places the server engage in conversation but not mine. He lacks any social skills. Other conversating with co-workers. I will never come back to this place. They are not inviting what so ever.. Especially if I am paying $25.08 for one person. Service needs improvement. Really disappointed...
Ordered the ribs...they were dried out and looked like shoe leather splashed with a BBQ sauce that tasted like chili powder...absolute worst meal ever! Will not go back! Lost another customer...
Love all of the food. HOWEVER, when we were there Saturday evening we ordered the 3lb broiler pot and when asked if we could have butter we were charged for it. Seriously? That should be given. After all, we have potatoes & corn. My suggestion...lay off of charging for the butter. I will be bringing my own for now. (Sad that your customer has to do that)
We are there at least twice a month. Our favorite place. Never had anything I didn't like.
Business response:
Wow -- I'm thrilled we've become your favorite place! That means so much to us, and we wouldn't be where we are today without the support shown by our loyal customers such as yourself! Hope to see you again soon!
The Beast was amazing. The service was absolutely fantastic and hopefully I can make it back to take on the Beast myself. Food, service, and prices were all really great. Nothing to complain about here.
Business response:
Thanks so much Ivan! We sincerely appreciate the amazing compliments and we're looking forward to your next visit!
My family and I really enjoyed the food. My youngest son loved the sandbox. The service was a little slow but it was understandable as they had a big party to tend to as well. Overall it's an excellent place and we'll be back really soon.
Frequently asked questions about The Backyard Grill
How is The Backyard Grill rated?
The Backyard Grill has a 4.4 star rating with 3,501 reviews.
When is The Backyard Grill open?
The Backyard Grill is open now. It will close at 6:00 p.m.
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