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The Auto Livery

4.3

About this business

The management and staff of the Auto Livery values your opinion and the opportunity to sell you a vehicle now, as well as in the future. We will do over and above what is necessary to help you find the car or motorcycle of your dreams. Our main objective is quality. We don't fix up and sell low-quality cars from auctions. Instead, we use our nation-wide dealer network to find trade-ins of highline imports or sport utility vehicles which are fairly new, with low mileage and without major problems. Our inventory also includes ... read more

Location details

4168 Hamilton Cleves Rd, Fairfield, OH, 45014, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.3382 reviews
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GuruDBS2Q's profile image
GuruDBS2Q 
7 years ago

Thorough sales process with sales rep and owner's. Accepted my offer for purchase. Real down to earth people! Took care of a few details. 

Business response:

Thank you for the positive feedback. We try to make the buying process as pleasant as it can be and attend to the details that other dealerships ignore. Please let us know if we can be of any further assistance to you in the future on this purchase or anything else. 

Tim's profile image
7 years ago

Got in touch with me quickly. Extremely nice,but the vehicle I wanted had a deposit pending financing. Jason texted me back and told me it was sold. 

Business response:

Thank you for the review! Sorry you missed that one but please keep an eye on our inventory here on CarGurus.com as well as our website. 

Paul's profile image
7 years ago

They were very responsive and tried to be helpful but they shut down communication when I tried to provide data showing their price was not reasonable. 

Business response:

I try to be very responsive to all inquiries, although a phone call is always the best way to communicate. I am always happy to explain why some prices of older super clean vehicles may seem high. CarGurus does not factor condition into valuations, and we will always have the cleanest older vehicles. Not sure the vehicle or communication you are speaking of, but I don't know when I have ever "shut down communication" with anyone I was trying to sell a vehicle to. I would be happy to discuss the vehicle further if you would l... read more

2100776i4's profile image
2100776i4 
8 years ago

Top notch outfit. Very professional and time sensitive. Highly recommended. 

Business response:

Thank you so much for the kind words. Let me know if I can do anything else to improve your experience! 

Jr732's profile image
8 years ago

Fast and answered all of my questions. The deal went smoothly and efficiently . 

Business response:

Thank you for the positive feedback and your business. Let me know if there is anything else we can do for you on this deal or in the future!Jason 

Lacey's profile image
8 years ago

This place had me sitting there for 4 hours straight I tried the 2005 F150 and it was fast taking off and smooth sailing but had electrical issues. I also wanted to test drive the Toyota Tacoma xrunner and after driving the f159 he said oh I can't let you because it is pouring oil it's going back.... after me being there and seeing the condition of that f150 and knowing that they don't really look over their inventory I'll never go back there 

Business response:

I think you may have confused us with another dealership. We have neither a 2005 F150 nor a Toyota Tacoma Xrunner. We have never had an XRunner in inventory at any time, or a 2005 F150 in several months. I would appreciate if you would correct this errant review. Thank you, Jason. 

Guru94R3D's profile image
Guru94R3D 
8 years ago

Dealer waited several days before calling. I found another deal in between time. 

Business response:

I am always quick to respond to emails with numbers provided, and our number is available on every ad published on the site. We are always here to answer calls during business hours, and all emails are replied to within 48 hours and a phone call given when a number is provided and the vehicle inquired about is still available. I apologize if I did not get back with you in time, or if my email response may have been caught in your spam folder. Thank you for the feedback and I will do my best to improve the timeliness of my re... read more

Brian's profile image
8 years ago

Very responsive. Would not budge on price but maybe that will change one day. Got cash but it does not talk anymore, very nice staff and top,shelf professional 

Adam's profile image
8 years ago

Great service! 

Business response:

Thank you for the feedback! 

Frequently asked questions about The Auto Livery

How is The Auto Livery rated?

The Auto Livery has a 4.3 star rating with 382 reviews. 

When is The Auto Livery open?

The Auto Livery is closed now. It will open at 10:00 a.m. 

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