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The Auto Connection
- Car Dealers
- Norfolk, VA
About this business
We are called the car buyer’s best friend because no matter your credit or financial situation, we will find a way to put you in the driver’s seat, the same day you walk in. No judgment, no waiting, no hassle, no kidding. We even offer Buy Here Pay Here for quality pre-owned cars. We have five convenient locations ready to serve you. Stop by today!
Location details
6401 E Virginia Beach Blvd, Norfolk, VA, 23502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have had the worst experience! I purchased my first car from them alittle over a month ago and I've had more problems with it then ever. My car wouldn't go into park! Long story short they took my car under warranty to fix on it leaving me without transportation for about 4 days before agreeing to give me a loaner car. I got the car back a week later drove home just to find out it wouldn't go into park again. Every time I pick it up there's another problem! A/C went out and now bottom plastic dragging the ground. Can't cat... read more
If I could rate this company a 0 I would they do not deserve even 1 star complete scam artists. I will give you the short version as by now 18 months into this loan I could write a novel. The car has had issues since 30 minutes after leaving the lot. They 1st bandaid issues and lie to you until your warranty runs out. We were sold a car that in 18 months has been in the shop 10 times and it is still messed up. It is DANGEROUS it cuts off while you're driving and the head lights go in and out, just to name a few of the many i... read more
Rip off The car we bought is not safe and they have not fixed it in 18 months after 10 trips to the shop[. They have lied the car is a flood vehicle and now I have proof, so the next step is court.
Very disgusting business practice I purchased a vehicle from the Auto Conndction Norfolk and it needed a total engine replacement after 18 months. I get that cars can be unpredictable and I am not disputing that, but my anger comes from Michael Wayne who wants to feed off of people. I still had about $9000 due on the car and the repair cost were close to $4500. It took them 2 months to get me the estimate and the auto repair department kept blowing me off. He wanted me to put half down on the repair while still paying the mo... read more
If you have anything wrong with car you get from here you just get a run around to the warranty runs out then its up to you to find someon r that can fix it
A very bad service. My husband and I visitamo this place to buy a car and my experience was horrible. The employee who greeted us did not even know the procedure for submitting documents, hosts of total hours 3 different people with different explanations and applications. 3 days after we returned to the place where they offered the car that we had already seen on their website at a price totally exaggerated and put on your page, to claim them or informal, immediately changed the cost of the vehicle in the page (a fraud TOTA... read more
the worst place to ever buy a car from!!!!!! i bought car from them within 30 minutes it broke down i called them and they said "you must have been racing it" and they said financing it would help my credit but it didnt the only time it did anything to my credit was make it worse even if i was on time so i went to auto land and traded that piece of c in for the best car ive ever had so DONT EVER go to AUTO CONNECTION they will take your money and leave you with a broke down mess
Frequently asked questions about The Auto Connection
How is The Auto Connection rated?
The Auto Connection has a 4.2 star rating with 1,779 reviews.
When is The Auto Connection open?
The Auto Connection is closed now. It will open at 9:00 a.m.
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