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The Art of Jewels
- Consumer Goods
- San Francisco, CA
About this business
Location details
575 Sutter St #203, San Francisco, CA, 94102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I placed an order for a lab diamond on February 21, 2026, which I have not yet received. I have made numerous attempts to inquire about the diamond's status. On more than 50% of my calls, I encountered a pre-recorded message, dated before the Christmas holiday, indicating high call volumes or that it was outside of business hours. During the instances I was able to connect with a representative, I received conflicting information regarding the diamond and was assured of a callback to resolve the issue. Unfortunately, these p... read more
The pendant I wore today sat perfectly still, which is rare for me. The whole design feels thoughtfully balanced.
My husband and I ordered a custom ring on 2/23, and the pricing was incredibly affordable compared to other jewelers. Their website stated a 10–12 day processing time, but my order did end up being delayed. While communication with customer service was always easy and they were consistently kind and professional, I did receive some conflicting information at times. That said, they went above and beyond to make things right. Due to the delay, they upgraded my shipping from standard to next-day delivery and even included two c... read more
I canceled an order on January 29th and didn’t receive my refund even after two months (still waiting). I'm glad to catch it myself by reviewing my statement, otherwise they'd keep the money and not say a word. Really disappointing experience.
My bracelet instantly added a refined touch to my outfit today. It’s subtle but leaves a lovely impression when the light shifts.
Frequently asked questions about The Art of Jewels
How is The Art of Jewels rated?
The Art of Jewels has a 4.6 star rating with 347 reviews.
When is The Art of Jewels open?
The Art of Jewels is closed now. It will open at 10:00 a.m.
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