The Arcadian powered by Sonder

Maggie P. 

on Google

a week ago

Overpriced and not worth the cost. I stayed there from 12/6-12/8 and got bedbug bites all over me. Wished I was lying but they were indeed bedbug bites. Also I didn’t appreciate how dim the lamps were which made inspecting the mattress much difficult. My room was the last room at the very end of the hall…(which took a very long time to get to) I was better off staying at a motel than here to be honest. Would not stay here again even if it’s in nice little Brookline. Oh and I’m pretty sure one of the housekeepers took one of ... read more

Kara Magnuson 

on Google

a week ago

I had a reservation scheduled for week of 1.26.2026 and had to cancel due to the severity of the winter storm in Boston. Initially, the hotel was unwilling to cancel my reservation, but eventually made an exception and assured me I would receive a full refund within five days. It is now day seven, and I still have not received my refund. When I attempted to follow up, I experienced some of the worst customer service I’ve ever encountered. I was hung up on five separate times by customer service representatives—each time imme... read more

Dalisha P 

on Google

3 weeks ago

I had a very good short stay. I was in need of a space for a few hours to get ready for an event I was attending in Boston Sunday evening. Dayuse was very convenient in this situation. Upon arrival I was greeted pleasantly, Both ladies at the front were very helpful. Parking was a breeze because it was Sunday. Not sure if they provide parking at the hotel. Once I was checked in which took about 7 mins, the lobby is a space for guest to utilize for meetings and things like such. Trending art deco display and furniture setup i... read more

Heidi Paster 

on Google

3 weeks ago

FRAUD ALERT. BEWARE. FRAUD ALERT. Booked king room for the Arcadian on-line and paid in full. Upon check in late Friday night I was told the hotel was overbooked and gave my room to someone else. I asked to be booked into another hotel and for them to cover the cost. I was told there was nothing they could do. We booked at another hotel, at greater cost, and left. I reached out to the hotel via email and phone for a refund. My requests were ignored. I submitted a claim with my credit card, Was told that the hotel said I did ... read more

Jeremy Debnam 

on Google

a month ago

Great customer service great room and amenities just bring your own breakfast. You have been warned. Mostly cheese, bread, and muffins with some oatmeal. There is no meat/protein at all. I would love an egg or a waffle. Definitely would stay here again, if I packed breakfast beforehand. You would think they are feeding mice with the overwhelming servings of cheese & bread. Oh and the room can get chilly at night with the “smart” AC doing whatever it wants to in the middle of the night. Went to sleep with it set to 80 and wok... read more