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The 910 Apartments
- Residential Leasing
- Houston, TX
About this business
You will find beautifully renovated apartment homes. Located in close proximity to great restaurants, fun entertainment, and a wide variety of local shopping and venues, everything within reach, including several airports in the area. There is easy access to highway 45 and,59 making your commute a breeze.
Location details
910 Cypress Station Dr, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
DO NOT MOVE HERE The worst property to live at. The management team is horrible! The buildings are infested with roaches and bed bugs. Unsafe environment for kids!
Save your time and money Lived here for a month. My apartment had at least 1 RAT that I saw with my own eyes the first night there. They claimed no one else had issues and that pest control couldn’t find anything. The customer service is horrible and the communication is even worse. Be aware they will not show you the apartment until the day you move in, the only one they show is of course cleaned and staged. I tried multiple times to get reimbursed for the money loss spent on groceries ruined (fridge went out and no one cam... read more
Horrible So I’ve been living in this apartment since February. When I moved in it was really dirty and there’s so many roaches in here. Found out the bathroom sink wasn’t working, there was mold in the dishwasher, the shower water goes from burning hot to Icy cold and there’s nothing I can do about it . they still haven’t fixed it and is now May. I’ve called them a few times and did an online Maintenance request and still nothing. They have poor communication skills they’ll take your money but won’t make sure anything is don... read more
Horrible Customer Service! I've lived here for 5 months now and have already come across bad customer service. Front desk never gets back to you when they say they will. I work as a receptionist myself and have better skills, know to be very attentive to all customers and always do what I say am going to do. I've called the front office for at least 3-4 different things and they always say they're going to get back to me and I never receive anything. I have to then call and try to directly speak to a manager or nothing gets ... read more
Infested INFESTED! Do not recommend! Not for young couples. INFESTED! Not for family (No area for children to play, children left to play in streets). INFESTED! Pool open only during summer. INFESTED! They "misplaced" my check for rent. INFESTED! Asked for 2 pet deposit for the same dog (Make sure you save your receipt from your pet deposit). INFESTED! Constantly harassed by ignorant misspelled eviction papers. Speaking of harassment, the maintenance man , who picks up trash here and there, constantly watches me and my dog, ... read more
Business response:
We apologize for the issues you are having and wish to correct all valid complaints. Please contact the office. We have a third-party company that is a licensed pest control specialist. They provide service every week so if you call, we will put you on the schedule. There is a state of the art park located within one forth of a mile from Portofino Landing named Lents Family Park East. There is also an open recreational space at the property. We would love to assist in problem solving but this review was written anonymously. ... read more
Horrible horrible Police in my parking lot every day. My room smells like weed thanks to the neighbors. Nobody seems to have a job around here. They towed my car and refused to reimburse me even though I had a sticker. Room is old and trashy. Carpets are stained. Stove broke. Dishwater fell out the wall for god's sake! The area's schools are horrendous--kids stabbed in the neck. Someone got shot here. Staff is rude and u professional and they just stare at you when you walk in. They do not abide by their own office hours. Tr... read more
Business response:
We at Portofino Landing do not feel as though we are a trashy community. We hire off-duty police officers to patrol the property. Our staff works hard to meet the needs of the residents. We have permit parking and if you do not have a permit, you will be towed. If you are unsatisfied with your unit, please contact the office to discuss. If you believe that there is illegal activity taking place, please contact the office and/or call 911. We want your experience at Portofino Landing to be a good one so please, make time to co... read more
Go Elsewhere I am a current resident of this complex and have nothing but issues since I moved in last year. To start, when I signed the lease I told them I wanted a garage, it took two and half weeks with numerous visits to the office after moving in to make that happen. They told me to tell them what numbers were near my apt, as if they shouldn't already know this, and then I had to wait for them to get around to figuring out if someone else was already renting the garage and if it was empty and in working order. Not long ... read more
Business response:
We are sorry that you are unsatisfied with your experience at Portofino Landing. This is not the level of resident service that we strive to achieve. Please call the corporate office at 972-619-0775 and we will be happy to discuss this matter in more detail.
HORRIBLE place!!! HORRIBLE place!!! NOTE: this was my 1st apartment and did not have experience. I lived there for 1 year from 2014-2015. In that time frame I witness the results of 3 apartment break in's, 2 group robberies where the victims where beaten, and another 3 car robberies. There was a hit and run on my own car and due to no camera's or active security I was on my own to pay for the damages. The unit A/C and heater was broken for 6 months after multiple request to fix. The unit had black out's for no reason. I also... read more
Business response:
We are very sorry you had a bad experience, this is not our typical service. Please call management at 972-619-0751 and we will be happy to discuss this matter in more detail.
Seriously consider other options. The apartments are full of roaches. Get a signed written copy of everything or the leasing office will use the lack of documentation to put off repairs for months. My apartment was over 90 degrees for more than a month. The price may be tempting but with the holes in the roof leaking water into the buildings (I've experienced leaks so severe it reached my ceiling and is leaking into my apartment more than once) it probably won't be worth it with the risk for mold. So many better options with... read more
Frequently asked questions about The 910 Apartments
How is The 910 Apartments rated?
The 910 Apartments has a 2.6 star rating with 398 reviews.
When is The 910 Apartments open?
The 910 Apartments is closed now. It will open tomorrow at 8:30 a.m.
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