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Texas Roadhouse

4.3

About this business

Legendary Food, Legendary Service®, and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and fall-off-the-bone ribs, to some pretty sweet margaritas. And we do it all with one goal — to give your family a place to go for great food and good times at a fantastic price. 

Location details

1205 E Lancaster Ave, Downingtown, PA, 19335, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,631 reviews
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Debbie Coffman's profile image
Debbie Coffman 
7 years ago

So sad. Usually everything is great. BUT after two burnt sweet potatoes and the manager stating "You don't like it?" Put me off. I even tried the burnt sweet potato and it was bitter like I thought. Why would you be surprised that someone doesn't like burnt food? Our waiter Joe was great!! Thanks for trying to make things better Joe! 

Business response:

Debbie Coffman We’re so sorry to hear that! If you could send us an email at store_downingtownpa@texasroadhouse.com; or call in to the store at 610-269-5595, we would love to make up for your bad experience. 

Andrew Margolin's profile image
Andrew Margolin 
7 years ago

Yummy 

Donna Neff's profile image
Donna Neff 
7 years ago

Terrible..we will never go back. Nothing but fat & more fat on the steak, potatoes were cold. I was there another time recent not so good either. Just thought we would give it another try. What happened to this place? It use to be great!! Oh the salad was good. 

Business response:

Donna, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form 

Sue Mitchell's profile image
Sue Mitchell 
recommend  Recommended
7 years ago

Great service, good food, fast seating on a busy night! 

Marsha Hale's profile image
Marsha Hale 
7 years ago

Food was what you expect. The service was shoddy. Had to ask for refills and the check. The waitress for the table next to ours was good so idk if ours was having an off night or what. 

Business response:

Marsha, we are so sorry you didn't completely enjoy your last visit with us. If you ever are unsatisfied again, please let us know before you leave the restaurant. We'll fix any issue brought to our attention. 

Ron Ciruela's profile image
Ron Ciruela 
7 years ago

Great food and great service 

Ally Michelle Elizabeth Quinones's profile image
Ally Michelle Elizabeth Quinones 
7 years ago

Went there for my birthday and they didn’t come over to our table to celebrate and we mentioned we were there for a birthday, they went to other table but not ours 

Business response:

So sorry for the late response and experience, Ally. We dropped the ball and we apologize. We would love to make things right! If you could provide us you’re email or if you prefer giving us a call at the store, we can take care of you! 

Steve Snyder's profile image
Steve Snyder 
7 years ago

Love there food grate fast service. Grate for gathering of friends and family. 

Business response:

Steve, thanks for the love!! We hope to see you again soon. 

Tom D Fence's profile image
Tom D Fence 
7 years ago

Food was really good !!! Service - everyone was nice and friendly but they did not get our order right so it’s a 3 Star for me 

Business response:

Tom We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form 

Frequently asked questions about Texas Roadhouse

How is Texas Roadhouse rated?

Texas Roadhouse has a 4.3 star rating with 2,631 reviews. 

When is Texas Roadhouse open?

Texas Roadhouse is closed now. It will open at 9:00 a.m. 

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