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Texas Roadhouse
- Steakhouses
- Hamilton, OH
About this business
Location details
1366 Main St, Hamilton, OH, 45013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tonight was my sons birthday so i told them he requested a song. Never got it and my son walked out in tears. There was a bug in my drink, steak over cooked and served me the wrong side. I had to tell my server 2xs it was a birthday dinner.
Service was terrible. Salad came out after dinner was brought out and water came out after salads. There was also beer spilled on the table when we were seated plus half a glass of beer sitting on the table. Not the best thing to sit down to with two little kids. The hostess refused to clean it up. My husband had to take care of cleaning up the table. No manager in site the entire time.
Business response:
Very sorry to hear this, Stephanie. We pride ourselves on providing legendary food and service to all of our guests, so we apologize for not living up to these standards on your visit. Please give our guest relations team a call at 1-800-TEX-ROAD so we can learn more about your visit and try to make things right.
We will be going to Milford from now on since they don't want to serve a party of 15! Milford was happy to accommodate us!
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.4 star rating with 5,367 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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