Texas Roadhouse's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Texas Roadhouse

4.3

About this business

At Texas Roadhouse in Asheville,NC we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers to... read more

Location details

230 Hendersonville Rd, Asheville, NC, 28803, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.36,498 reviews
Select a rating
Doug Crain's profile image
Doug Crain 
recommend  Recommended
4 years ago

Good as always and the service was awesome 

Business response:

Thank you for your kind words! We hope to see you again soon! 

Haley Marie's profile image
Haley Marie 
4 years ago

Usually the food is fantastic. But CLEARLY it’s one of the most popular busy restaurants in Asheville. With that being said GET LARGER PARKING. This is an issues every time I go. My table was ready for 25 min and I still couldn’t find parking. So we left. Find a building with more parking. This is such a hassle I’d rather not come. 

Business response:

Haley, we're so sorry to read this. Letting our guests down is never our intention. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/ 

Scarrie Chaynsaw Bubacz's profile image
Scarrie Chaynsaw Bubacz 
4 years ago

just wrong 5 ppl.. 1.5 hour wait to get in..... we ordered 3 steaks and 2 other entrees. all 3 original temps were way over done. 1 was recooked and still wrong and the other 2 were recooked twice and one of those two was still overcooked. my rare came out medium and then the recook came out barely cooked and cold... COLD not 'not warm' BUT COLD. my bf's steak of medium came out medwell to well on both recooks. then they had the gall to think we should pay for the steaks after .. what ...-5 RECOOKS? after the original cookin... read more

Kathleen Patton Hollifield's profile image
Kathleen Patton Hollifield 
recommend  Recommended
4 years ago

The food was very good and our waitress Brittney was outstanding. 

Business response:

Kathleen , love to hear it! Our servers are awesome. Thank you for sharing and for your kind words about Brittney! 

Cate Young's profile image
Cate Young 
4 years ago

Customer service definitely needs some help. I hate to complain at a time like this, but this is the second time (and the first time we were given a gift card and that’s the only reason why I ordered again). I was on hold for 17 minutes and transferred 3 times to “to-go”. I would’ve gladly ordered online but there was no where to pay with a gift card. It would’ve just been a more bearable experience with a bit of kindness. 

Business response:

Cate, We are so sorry to hear this. Providing Legendary Food and service is our top priority, so we apologize for dropping the ball. Please fill out this form (https://www.texasroadhouse.com/contact-us/form ) so our guest relations team can learn more and handle this for you. 

Cheryl Trotti's profile image
Cheryl Trotti 
4 years ago

dirty silverware 4 sets in one seating between two people. really. 

Business response:

We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form 

Alejandro Blanco's profile image
Alejandro Blanco 
4 years ago

To much time waiting my service... 

Timothy J. Potter's profile image
Timothy J. Potter 
recommend  Recommended
4 years ago

great lively atmosphere and staff. food was excellent and delivered to our table in a timely manner. reasonably priced. 

Keely Shay's profile image
Keely Shay 
4 years ago

Well let’s see, I placed a to go order & got to the restaurant about 25 minutes later because I was told it would be 25 minutes until the food was done. I sat in the parking lot for a whole HOUR waiting on my order and had to mention that I was even waiting for my food to a worker who was just sitting outside flirting with a male worker. She then brings my food out about 5 minutes later and the food isn’t fresh by any means. It’s obvious the food was just sitting there for awhile. The plain steak fries? Soggy! The bacon chee... read more

Frequently asked questions about Texas Roadhouse

How is Texas Roadhouse rated?

Texas Roadhouse has a 4.3 star rating with 6,498 reviews. 

When is Texas Roadhouse open?

Texas Roadhouse is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com