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Texas Roadhouse
- Steakhouses
- Durham, NC
About this business
At Texas Roadhouse in Durham, NC we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down — well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse — our fun is too! From our line da... read more
Location details
1809 N Pointe Dr, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 9:30 p.m. | |
| Tue | 3:00 p.m. to 9:30 p.m. | |
| Wed | 3:00 p.m. to 9:30 p.m. | |
| Thu | 3:00 p.m. to 9:30 p.m. | |
| Fri | 12:00 p.m. to 11:00 p.m. | |
| Sat | 12:00 p.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 9:30 p.m. |
It was great as usual. Service wonderful and food was hot and cooked perfectly. Never had a bad experience here.
I normally enjoy Texas Roadhouse but this time was a little different, ordered the Ribeye/Ribs combo with house salad and loaded sweet potato with an extra load, they didn't give me the brown sugar, cinnamon, or the caramel, only gave me marshmallows and the the excuse was they had to make more. The waitress notified the manager and he said he would give me a free dessert but I didn't have room for it so I said can you take some off my bill and the amount they were going to deduct from my bill was a whole .99, needless to sa... read more
Business response:
Brian Cash, thank you for your comment. Your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please connect with us here so we can gather specific details about your visit: https://www.texasroadhouse.com/contact-us/form We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service.
My Best Friend and I loved it.The steaks were cooked to perfection. Our server was very nice, and accommodating. The entire staff was friendly. Thank you again ,
Texas Roadhouse is my favorite restaurant.So far the food and service is great and the atmosphere pleasant.I love it!!!
I always love it here. They have thw best steak in town...melt in your mouth it's so tender.
We were here 7/12/17 & the air was broken but it didn't stop our purpose which was to celebrate our sons bday. Our waitress, Tamarian made our long extended wait time for food great she was patient kind sweet helpful comical great mannerism & very hospitable. Thanks Tam you rock ��
Business response:
Delicia, thanks so much for celebrating the special occasion with us!
Food is excellent. We'd visit more often but the service is just not good. The wait staff seldom comes back to check on you. They say the rehearsed speech but you can't seem to get any service beyond that. We flagged our server down for extra butter and by the time she got back the potato was too cold for the butter to melt. My to go orders there have taken over an hour. I love the Texas Roadhouse in Wake Forest but Durham, which is closer, disappoints me. Sorry to say.
Business response:
Angela Rice-Warren, thank you for your comment. Your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please connect with us here: https://www.texasroadhouse.com/contact-us/form We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4 star rating with 4,625 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open at 12:00 p.m.
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