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Texas Roadhouse
- Steakhouses
- Colonial Heights, VA
About this business
Legendary Food, Legendary Service®, and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and fall-off-the-bone ribs, to some pretty sweet margaritas. And we do it all with one goal — to give your family a place to go for great food and good times at a fantastic price.
Location details
2602 Conduit Rd, Colonial Heights, VA, 23834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you so much for the 5 star review!
I went straight to bar and they took care of me even when they were busy... That's what customer service is about..... no matter what take care your customers.....
Business response:
Thank you very much for taking the time to review our restaurant.
To start I’m from Houston Texas, out here working.. I set at the bar, bartender was a young female. She was very helpful and attentive of my needs. She even have the Astros game on. Big plus for this Texas man. She allowed me to pick my steak size and I order the 32oz. Ribeye steak with loaded baked potatoe . Steak was medium like I order . 👍🏼👍🏼 And I had a castus bloosum with all the bread I could eat.. nice place good food and I’ll be back.. Thanks Caveman
Business response:
Roger, thank you so much for your wonderful review. We are so happy you enjoyed your experience with us! We hope to see you again soon!
Has gone downhill we spend $80 a week here we thought last week was a fluke on our service we go this week they bring wrong steak our plates and silverware was dirty and the manager tried to give me a little rib bone in place of the bone and ribeye bone I ordered and did not get an apology for the terrible experience we had the poor management reflects through the service people get our meal and service sucked and I still left a tip just to show them what good customer they lost we will share with our friends on Facebook
Business response:
Shawn, we are sorry you didn't enjoy your visit with us. We typically provide Legendary Food & Legendary Service, but it sounds like we fell short for you. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Came in ordered $25 bone ribeye waitress brings a steak with no bone !!! My steak tasted horrible no flavor and then brought me a box with rib bones to take home to my dog !!! What so my dog can choke on it unbelievable worst service ever !!!
Business response:
Shacurah, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Country Fried Sirloin was delicious! Our waitress Hillary did an Awesome job taking care of us on a busy Friday night.
Business response:
Thank you for the 4 star review!
Business response:
Grant We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.2 star rating with 5,200 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open at 9:00 a.m.
Need help? Contact us.
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