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Texas Roadhouse
- Steakhouses
- Lafayette, LA
About this business
Location details
5620 Johnston St, Lafayette, LA, 70503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very bad experience! Got there waited over an hour to be seated. Then waitress takes our order for drinks, another 30 minutes we got them. Then she takes order for appetizers, another hour goes by, then we get that. Then had to tell waitress we were ready to order. Waited another hour for our food to get there and more than half of the food was cold. Very dissatisfied!! Also Mac and cheese is like the cheap brand in the box. If you have to use box Mac and cheese, at least Velveeta!!!
Business response:
Elaine Fontenot Thank you for your comment. Your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please connect with us here so we can gather specific details about your visit: https://www.texasroadhouse.com/contact-us/form We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service.
I always enjoy the 20oz in-bone ribeye, and Ashlyn is a great bartender!!!
Business response:
Harold, We are Glad to have you as a regular customer! We look forward to seeing you soon!
Food and service was awesome! My best experience there
My husband and I went there for a date night just the two if is. We were seated right away. The hostess said 5-10 minute wait and we were seated within 3 or 4 minutes. Our server came up to us right away and got drink order and appetizer order. Our food also came out fast. It was just a great experience. Oh and the fried pickles are amazing!
Always good food and relaxing atmosphere.Great steaks.
Wanted to eat here for my bday very disappointed when they told me if I have more than 9 guest we would have to be split all across the restaurant because it's too hard for the managers to put us together and they don't like doing it.
The wait was only 20 minutes with a packed house. The service was great. The food was good not great. We go there 3 or 4 times a year very good each time.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.3 star rating with 4,012 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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