Texas Oncology-Harker Heights

Lisa Story 

on Google

3 months ago

Texas Oncology’s hematology department is the most incompetent medical office I’ve ever dealt with. They repeatedly failed to order the correct labs, didn’t get the right medications, ignored my requests, and delayed care for weeks. Staff were rude, dismissive, and acted like my health was an inconvenience. Because of their negligence, my surgery had to be canceled — completely avoidable if they’d done their jobs. In my opinion, this place is a risk to patient safety and should be investigated. 

James Runkel 

on Google

6 months ago

Long waits 1-1/2 hr just for a meet and greet. Front staff not concerned. We finally left after waiting in an exam room for an hr with no explanation. 

Melantha Nephew 

on Google

7 months ago

Dr. Ram is great! The nursing staff is so friendly and nice! But ever since Apryl left, the administration side is TERRIBLE! I had a virtual appointment in March, was not called or notified at all that it had been cancelled. I messaged and called repeatedly and it took 3 weeks to get any communication back and get rescheduled! In March I got my labs drawn for my March appointment but now they are asking me again for those results even though they were sent by the lab AND I sent a copy in the portal, which of course can’t be ... read more

Virginia Bergman 

on Google

7 months ago

All I can say is beware you go in there and they sell you like they’re selling a used car once you sign on the dotted line then you’re just part of the hamster Wheel. my husband went there and 20 treatments in he was in severe pai. He had to stop the chemo, he had squamous cell carcinoma And the doctor neglected him. We had to ask him to look at his head where he was being radiated, and the girls in radiation asked several times if the doctor looked at his head. He missed 1 radiation treatment at the end. The doctor charted ... read more

francisca aponte 

on Google

8 months ago

Hoy tenía cita para mi segunda dosis Vitamina B12.Me informaron que la cita era con la Dra:Preethi Ramachandran . Les informo que mi cita con la Dra es 12/marzo. La Dra me pregunto por unos laboratorios que tenia el pasado 19 febrero y no asistí por las inclemencias del tiempo y lo notifiqué con tiempo.Me llamaron para que programara otra cita y lo hice pero me resultó EXTRAÑO porque el 10/febrero me hicieron unos laboratorios.En esta oficina lo que existe es unaDESORGANIZA e INCOMPETENCIA del personal clerical comenzando po... read more