Texas Oncology-Harker Heights

Jesse Lockhart 

on Google

a month ago

I went to the clinic today for an appointment that I had been waiting for a month just to find out I did not have an appointment. I have 2 emails and 4 text confirming appointment and to fill out documents. The girl in the front wanted to give me a phone number for me to solve the problem instead of her getting on the phone since it was their mistake. The place is small, dingy and some was eating or smell like onion because it made the place smell bad. I would not recommended this place. Due to this I call my insurance and h... read more

Carolina S 

on Google

2 months ago

Checked In, sat there for 20 minutes at which time a nurse came out and asked, "Who I was, and why I was there". Informed her of my appointment time, arrival time, and what labs were needed to be drawn. Fast forward a month later, come to find out incorrect labs were drawn! Peaked into the rooms, as a possibility of a third treatment location, they were SMALLER than I could ever imagine, a definite SARDINE CAN. I much rather commute and receive treatment at the Georgetown, Round Rock, and Austin locations. I GENUINELY feel b... read more

Lisa Story 

on Google

6 months ago

Texas Oncology’s hematology department is the most incompetent medical office I’ve ever dealt with. They repeatedly failed to order the correct labs, didn’t get the right medications, ignored my requests, and delayed care for weeks. Staff were rude, dismissive, and acted like my health was an inconvenience. Because of their negligence, my surgery had to be canceled — completely avoidable if they’d done their jobs. In my opinion, this place is a risk to patient safety and should be investigated. 

James Runkel 

on Google

10 months ago

Long waits 1-1/2 hr just for a meet and greet. Front staff not concerned. We finally left after waiting in an exam room for an hr with no explanation. 

Melantha Nephew 

on Google

11 months ago

Dr. Ram is great! The nursing staff is so friendly and nice! But ever since Apryl left, the administration side is TERRIBLE! I had a virtual appointment in March, was not called or notified at all that it had been cancelled. I messaged and called repeatedly and it took 3 weeks to get any communication back and get rescheduled! In March I got my labs drawn for my March appointment but now they are asking me again for those results even though they were sent by the lab AND I sent a copy in the portal, which of course can’t be ... read more