This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
7814 Mainland Dr, San Antonio, TX, 78250, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
This is the Owner responding to your review of our Company. I apologize if you feel that you didnt get great service from our Company. You neglected to mention that both service techs that were at your house informed you that the system was low on refrigerant and suggested at that time to do a leak search. Omar had offered this because he did not want you to waste money on refrigerant. He explained to You that he would perform a free leak detection prior to adding refrigerant. Your response was I put refrigerant in 18 months... read more
CUSTOMER BEWARE - Our repair started as a minor repair because of a 'blown fuse' - it continues a couple more weeks into a frozen compressor - than escalates to a leak of the refrigerante - than results in replacing the outside and inside units at a large price - this is on units less than 7 years old which usually have a life span of 12 - 15 years. I would try another company and get second opinions. Don't always believe what one company says - mechanics find minor things and it ends up having to replace the entire engine -... read more
Business response:
First I would like to start by saying we apologize you feel this way. It is not our intention to provide you with bad service. We only did the repairs that you allowed us to do at that time because you were trying to sell the house and didn't want to sink any money into it. The reason your compressor went out was due to you running the system without refrigerant instead of turning it off. This burned out your outside unit. We had explained to you that the inside unit had a leak and was the main source of your problems. After... read more
Texas Heating & Air Cond has a 3.9 star rating with 24 reviews.
Texas Heating & Air Cond is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com