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2935 N Orange Blossom Trail, Kissimmee, FL, 34744, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
We had a very disappointing experience at Tesla. Getting assistance was a challenge, and when we finally did, we were just directed to a computer to place our order online. My 18-year-old daughter was excited to buy her first car, but we quickly ran into issues. After some searching, we found a vehicle that seemed to qualify for a $4000 rebate, which was crucial since my daughter was on a limited budget. However, the car was located 4.5 hours away. Despite this, we went ahead and ordered it, paying a $500 shipping fee and a ... read more
This is such a horrible experience. No one is there to help you. They don’t explain anything. They don’t answer your questions when asked. I have never experienced a car dealership that actually refuses to help you. In fact I have talked to other tesla dealerships and they told me the behavior here is unacceptable. I am incredibly disappointed.
Be careful with what Tesla promises. I placed a $500 deposit online for an electric car. When I arrived at the Tesla dealership, the car had scratches, dents, and was missing the charging cable. They didn’t even allow me to test drive the vehicle I had already put a deposit on. When I was about to take delivery, I noticed that at 80% battery, the range was only 244 miles. The manager said it would show more at 100%, but it only went up to 309 miles — far from the 352 miles advertised on Tesla’s website. Worst part: I handed ... read more
The customer service here sucks!! We were here for many hours without minimal assistance. The advisor pulled up the car, said take a test drive, then kept moving on to different customers while we waited around for answers to our questions about the vehicle. He was inattentive and rude while he was taking time to assist us. On his phone and had limited interaction with us while we looked up which vehicles we wanted to see. When we finally picked a car we had to wait over an hour to get some basic questions answered. It's lik... read more
Tesla Used Car Center has a 3 star rating with 99 reviews.
Tesla Used Car Center is open now. It will close at 8:00 p.m.
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