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10111 State Line Rd, Kansas City, MO, 64114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:30 p.m. | |
| Sat | 10:00 a.m. to 7:30 p.m. | |
| Sun | Closed |
Their customer service is not good. They can't handle 60 deliveries in one day and still taking more deliveries. My delivery time was 11.30 am and the delivery process was completed at 1.00 pm. Other places it takes 15 minutes. Here they are too slow and do not honor what they promised.
What a mess. Came in 30 minutes early to trade in and delivery appt. Everyone just stared at their laptops. Presumably a sales guy walked me to my new car, went back and he told me to wait. Nothing. I finally stood in another line where one guy said he’s going to get temp tags going. Wait at the car. 90 minutes later into a “15 minute” appointment, several people are just standing at their cars ready to drive away with no indication of what’s supposed to happen next.
I had an awesome delivery day experience at Tesla Kansas City! From the moment I arrived, the support staff welcomed me with warm greetings and bright smiles, which made the experience even more exciting. My vehicle was in perfect condition at delivery, and the entire process was smooth and well organized. After I accepted delivery, the team was patient and helpful in answering my questions and making sure I was comfortable with my new vehicle. Since bringing it home, the car has been running like a champ, and I couldn’t be ... read more
Tesla has a 3.6 star rating with 518 reviews.
Tesla is closed now. It will open at 10:00 a.m.
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