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Tesla

4.4

About this business

Location details

1200 Old Skokie Valley Rd, Highland Park, IL, 60035, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.Open now
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
SunClosed
4.4484 reviews
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Hewe Wong's profile image
Hewe Wong 
on Google
10 months ago

Had the WORST experience at Tesla of Highland Park for a demo drive by advisor DIANE. Very unprofessional behavior by advisors from this specific location compared to other locations. My family went into the showroom to look at vehicles and none of the advisors acknowledged us until sales advisor by a middle-aged-Caucasian woman by the name of Diane asked if I needed help. Did not even introduce us to her name- saw by her computer tag. I asked if there was any demo drives available and she said they were all booked up for th... read more

oscar martinez's profile image
oscar martinez 
on Google
11 months ago

Trying to call the highland park location is so frustrating. They pick up the phone and quickly say please hold and just leave you on eternal hold. I’ve been trying to get a hold of them for three days to get some questions answered with a live person. Everytime I call it’s the same thing. I like the cars but hate the lack of live support they offer. 

Charles Reiter's profile image
Charles Reiter 
on Google
11 months ago

Incompetent service people will argue saying that water leaking into the passenger compartment is normal. Thanks for arguing with me and being rude… no wonder Elon turns staff over because you are worthless. 

Christina Ramon's profile image
Christina Ramon 
on Google
11 months ago

Danny and Roger saved my bazooka - I appreciate them making time for me even when I didn’t have an appointment! 

Tony Tang's profile image
Tony Tang 
on Google
a year ago

I came in recently because my 2015 model S needed a new battery fuse, which they said needed to be replaced every nine years or so. The total cost for parts and labor to replace the battery fuse was $320. And they completed the work within an hour. They had a customer waiting room with free coffee and tea. There is also free Wi-Fi available which for me at that particular day and time had some problems and seemed slow and unreliable. Overall the staff are friendly and welcoming and took the time to explain things when asked.... read more

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Frequently asked questions about Tesla

How is Tesla rated?

Tesla has a 4.4 star rating with 484 reviews. 

When is Tesla open?

Tesla is open now. It will close at 8:00 p.m.  

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