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Terry's Car Care
- Auto Repair
- Madison, WI
About this business
Automotive Experts that specialize in providing a hassel free experience to assure your vehicle is as reliable as it can be in the most cost effective manner possible
Location details
332 W Johnson St, Madison, WI, 53703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | Closed | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was disappointed with how high the quote was for brake repair. I suggest getting quotes from other places. Plus they charge $69 to inspect vehicle when other places are free.
Business response:
I am sorry you were disappointed with your brake quote. Most of our customers want a quality product, with a long life, and excellent performance. If you would have notified me your interest was in the cheapest parts available I definitely could have saved you some money. Thanks for feedback.
I go to terry’s for oil changes on my Prius. They’ve been great both times & their location is convenient for those who live near downtown.
These guys are awesome. Super prompt service, friendly, organized, and thorough. They explain things well and take the time to listen to what you have to say as well. My dad and I both think my car is driving the best it has since we bought it after these guys did work on it. Just moved to Madison and am happy to have finally found a really good mechanic in the area.
Business response:
Prompt, friendly, professional service is what we're all about, Melissa, because it's just what you deserve. Thanks for taking a moment to let us know you had a great experience, and we hope you think of us the next time you need a helping hand. - Will C. Sparks, Owner
They are terrible, try to take advantage of college kids and the owner is a real proffesional, swearing up a storm on the phone. I wouldn't take anything there. It's a total rip off
Terrible customer service.
These guys are honest, fair, and hardworking! Bill Huber the service manager was an absolute pleasure to work with.
They are very professional. They kept me posted through the whole process and answered all the (stupid) questions i had! They are so nice!
Business response:
Thanks for the opportunity to earn your business. We like easy questions, if we know the answers, because it makes us look smart. The only stupid questions are ones you already know the answer to.
Frequently asked questions about Terry's Car Care
How is Terry's Car Care rated?
Terry's Car Care has a 3.9 star rating with 138 reviews.
When is Terry's Car Care open?
Terry's Car Care is closed now. It will open on Monday at 7:30 a.m.
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