Terence B Pegel Inc (Pegel Family Dental)

ray vanmeter 

on Google

3 months ago

Had some previous experiences at other dentists that had honestly scared me from going for a while. Sue/Susan couldn’t have been sweeter, constantly explaining things to me and checking on me. I had such a wonderful experience. 10/10 truly. 

P K 

on Google

4 months ago

I’ve been a patient here for over 20 years, but the scheduling experience has become incredibly frustrating. New patients seem to get appointments right away, while long-time patients like myself are met with attitude and pushed out 8 months for a routine cleaning. That’s unacceptable. This isn’t specialized care—we’re talking about dental hygienists, not rocket scientists. There are plenty of other dental offices near Qualcomm, and I’ll be taking my business to one that values loyal patients. I’ll also be sharing this feedb... read more

Alexis English 

on Google

4 months ago

I had a routine dental cleaning scheduled today at 2 and missed my appointment. I have had the flu all week, and I forgot the appointment was today until they called me when it was set to be scheduled. I called them back and had an incredibly disrespectful interaction with their receptionist Susan. I explained why I had missed the appointment and apologized over the phone, and she insisted that I had slept through the appointment. I tried to communicate to her that I am in fact sick, yet she persisted in assuming I had just ... read more

Kate Lawson 

on Google

9 months ago

Dr. Pegel, Jr.’s attitude and professional demeanor is arrogant, rude, and uncalled for. I’ve been a patient at this clinic since I was in high school (~20 years) and his father, Dr. Pegel, Sr. was such a kind, professional dentist. At some point his son was brought in to the clinic to eventually take over when his father was to retire, and oh my goodness was that the worst decision. I would be ashamed of my son speaking to patients the way he does and horrified how disrespectful he acts. I went in for a chipped front tooth.... read more

Davit Gabrielyan 

on Google

10 months ago

First visit to this clinic with Dr. Joshua, and it was a terrible experience. He rushed through the exam/evaluation, showing no interest in my dental history or the issues I was currently facing. The entire assessment lasted barely 3 minutes, during which he only glanced at areas flagged by AI as potential cavities. As a new patient, I made a genuine effort to bring my records and communicate the past trauma I’ve experienced from dental procedures and the persistent pain I was dealing with. He couldn't care less. Shockingly,... read more