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Tawkify - San Francisco, CA

2.3
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About this business

<p>This company offers match making services.</p> <div id="fpCE_version" style="display:none;">8.6.1</div> 

Location details

330 Townsend St, Unit 4 #2488, San Francisco, CA, 94107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
2.3176 reviews
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Diana O's profile image
Diana O 
5 months ago

Horrible. Guys they set me up with were clearly paid to go out on dates. Total rip off. 

Karen U's profile image
Karen U 
5 months ago

They are a match making service. They said they could easily find me a match. I am a 65 year old professional, in good health, I take care of myself, and am not over weight. STUPIDLY I paid ****** for 2 dates. the first was a criminal and rude, the second "was interested in marriage" lived 100 miles away and would only date via video. After 4 months I asked for a refund. they would not respond to calls, emails. They would set up meetings I would wait for 4 days for then they would cancel the meeting. they offered me *****. t... read more

Brooke J's profile image
Brooke J 
5 months ago

I wish I would have read all of these reviews before depleting my savings account. My experience with Tawkify has been horrible. They don't talk to one another, I have answered the same question over and over and they promised me a matchmaker in the city that I live. Then I get on the phone call and they are not in the city I live. This is a complete waste of money and they should be ashamed they do not refund people. It is a rip off.I hope you feel good about taking people's hard earned money and not returning it to them. I... read more

Business response:

Hi there, were sincerely sorry to hear that there were hiccups in your onboarding communication. We take your feedback extremely seriously and it has been escalated within the organization. It looks like we were able to switch your matchmaker, and are confident that we can provide an excellent service for the remainder of your experience. We'll be following up to ensure that you are feeling good with your new matchmaker and are here any time if you have further feedback or questions! 

Suzanne N's profile image
Suzanne N 
6 months ago

Horrible dating service!! They took my payment and then I was told by my matchmaker that she could not find a match for me because I was "looking for a needle in a haystack"The customer service staff refused to refund my payment.My matchmaker would not communicate with me for months. I had to initiate the conversations with her to ensure that she was searching for my matches.I was set up with matches that I didn't have anything in common with.They told me my package has been completed when my matchmaker had told me that she ... read more

Business response:

Hi there, we're disheartened to hear that your Tawkify experience wasn't what you were hoping for. We know it can feel frustrating when the search is not as fast as you were hoping, but we want to assure you that your matchmaker was searching diligently in order to find matches that met some challenging criteria. I see that our team has tried to help resolve this with you in a handful of ways, including offering a $500 credit, switching your matchmaker, and reinstating your package even after you filed a chargeback with your... read more

Claire W's profile image
Claire W 
6 months ago

Its a waste of money. I paid $100 to be in their book of potential options for their clients to choose from and havent heard anything. The woman assigned to help fill out my profile and get me into their system kept PUSHING the client package. Thats how they make money. I wish I had never heard of this website. 

Business response:

Hi there, we're sincerely sorry to hear that your experience with Tawkify wasn't what you were hoping for. If you haven't been contacted for a date yet as a member, it means that we don't currently have a client whose match preferences and priorities match yours. That being said, it is still very possible that you will be matched and the number of potential matches is unlimited! Unlike with membership, matches and dates are guaranteed with a Client Package, which is why our team may have been encouraging you to consider join... read more

April T's profile image
April T 
6 months ago

They are scamers They take money knowing they do not have any matches It's a complete scam they should be closed down 

Claudia L's profile image
Claudia L 
7 months ago

Abysmal. This company does not have a sufficient database and I was matched with totally inappropriate people that very clearly did not meet any of my personal requirements. I asked the gentleman if they had told my matchmaker what they told me and they said that they had. I dont think the database is big enough for matchmakers to really choose people in my cohort as a 63-year-old woman in the east. My matchmaker, *******************, was simply dishonest. Buyer beware. 

Business response:

Hi there, we are genuinely sorry to hear that your experience with Tawkify wasn't what you were hoping for.Although some of your matches may not have worked out, we saw that you had 2 Yes-Yes matches (meaning both parties said yes to a 2nd date) and mentioned having a great experience with your Tawkify coach. Additionally, our team was able to switch your matchmaker when requested and even gifted a complimentary bonus match.If you have any other feedback, please feel free to share with our Customer Success Team. Wishing you ... read more

Abigail S's profile image
Abigail S 
7 months ago

Great staff, they help you refine what you're looking for. They are sensitive and uplifting in the way they help you refine your parameters. The dates are quality. I recommend this method of dating. 

Marissa P's profile image
Marissa P 
8 months ago

Zero stars. This company advertised on IG and other platforms- targeted me through ads yet has next to ZERO candidates in my local pool. This company took my money and was knowingly not able to provide the service they sold. This is robbery and more or less a scam. It is such a shame when companies get away with this criminal activity. 

Frequently asked questions about Tawkify

How is Tawkify rated?

Tawkify has a 2.3 star rating with 176 reviews. 

When is Tawkify open?

Tawkify is closed now. It will open on Monday at 9:00 a.m. 

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