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Tarps Now
- Fabric Stores
- St Joseph, MI
About this business
TarpsNow has been supplying top-quality stock and custom tarps for over 30 years. We offer a huge selection of custom-made tarps and covers, standard size tarps, industrial machine equipment covers, and athletic field tarps for a wide range of industries and applications. These include construction, aerospace, trucking, aircraft, watercraft, heavy equipment, industrial machinery, and more. You can choose from a variety of heavy-duty materials including canvas, mesh, poly, and vinyl. By manufacturing at our U.S. facility, we ... read more
Location details
4133 M-139, St Joseph, MI, 49085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Some of the best customer service I've had in years. Thanks Keri.ðŸ‘
Business response:
Thank you so much for the 5-star rating and review for your experience working with Keri from our customer service department in ordering your tarp. We are pleased to know that you value her efforts. Tarps Now thanks you for your business and wonderful comments.
bought a 30ml clear tarp, very nice tarp and can see through it, now the problem, had 6 different fires started, a rug, a cat tree, a cat house, and yes even my cat had burns and fur missing. i contacted them in june about this and they said they would get back to me, however no response. now i am stuck with a 178 dollar clear tarp covered with a cheap dark tarp so no more fires occur, please people be cautious if you need a clear tarp, if i wasn't home those days could have been a real disaster, the last clear tarp i had wa... read more
Business response:
Mr. ******, we appreciate your time in providing information on this matter. Your situation is definitely one of concern. Our customer service manager did respond to your email in June, from which we did not hear anything back from you until this review.
Teresa helped us beyond all expectations. She was always thoughtful, well informed and very nice in the process. We appreciate this kind of care especially as we are investing in a product we need and want it to be the best possible outcome. Additionally, Teresa responded in a timely manner to all our questions and needs. We now look forward to receiving our vinyl curtains to protect us and an important area of our property during our winter months. Thanks so much! *****
Business response:
Thank you so much for the wonderful comments and 5-star rating for your experience with Teresa from our customer service department. We are thrilled to hear that you appreciate her customer care and product expertise. Tarps Now values your feedback and your great feedback.
Great customer service. Can't wait to get my clear tarp!
Business response:
Tarps Now appreciates your 5-star review and comments for our customer service department. We are pleased to know that you are looking forward to your Clear Tarp. Thank you for your business and for your feedback.
I bought a tarp from them a year ago and it stated it was a heavy duty tarp that lasts at least 5 years. I am now going to have to replace it and it's going to be allot of work as I used it as a roof for my greenhouse. I am very irritated. It's falling apart and has holes in it all over it. Not only in one place.
Super customer service. Mary was helpful and knowledgeable. She was definitely concerned about my needs and wanted to make sure that I was taken care of. You don't get that very often!
Business response:
************, thank you for your kind words and 5-star rating regarding Mary's work with you on your Tarps purchase. We are glad that she provided the level of service that you value. Tarps Now appreciates your business and the great review.
Keri in customer service helped me so much!!! She's the reason I was able to place my order for my curtains
Business response:
Thank you so much for your 5-star review and comments for the ordering of your Custom Curtains and the help that you received from Keri from our customer service department. Tarps Now appreciates your business and wonderful feedback.
After having to buy tarps almost yearly from big box stores I decided to try something different and bought a heavy duty tarp from Tarps Now. I am extremely happy with the performance and durability of this tarp. As it covers my firewood it's very important to keep it dry yet still allow wind to pass through to air dry the wood. This is the 4th heating season I've had this tarp and by the looks of it it has many more years to give me. Mary was wonderfully helpful
Business response:
Thank you so much for the 5-star review and update on the performance of the tarp over the years along with your experience with Mary from our customer service department. Tarps Now values you feedback and business.
Mary was very patient with me explaining the different mounting options & answering all of my questions. She was a pleasure to deal with. ************
Business response:
Thank you for your feedback and for your continued business. The 5-star review and rating for the effort that Mary provided is greatly appreciated.
Frequently asked questions about Tarps Now
How is Tarps Now rated?
Tarps Now has a 4.7 star rating with 710 reviews.
When is Tarps Now open?
Tarps Now is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
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