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Tarps Now
- Fabric Stores
- St Joseph, MI
About this business
Location details
4133 M-139, St Joseph, MI, 49085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I talked with Mary.She is one Great Lady.She explained,helped and even helped me to make my purchase.She guided me step by step on getting the tarp i need and took me through the whole process.She is Wonderful and I will be telling others about my tarp experience and that if they need a certain measurement Mary is the one to call guaranteed.Thenk You so much .You have an excellent Sales person.
Business response:
Dear Ms. *********, thank you so much for your shining review and praise for Kathy, our customer service team member. Tarps Now values your feedback and we are so glad that you had a wonderful experience with our staff and company. Your business and opinion are greatly appreciated. Kind Regards, Michael D***, CEO
Working with Kathy, the customer service rep for Tarps now, could not have been easier in ordering a tarp. Kathy has such a pleasant and helpful personality that I believe I would have ordered a tarp even though I may not have needed one !! And she saved me money by finding a tarp to my liking that was on sale. In my humble opinion quality customer service is almost as good as the product you buy...********
Business response:
Mr. ******, your glowing review and kind regards for Kathy, our customer service team member, is well received. We are pleased that you value the importance of good customer service along with a quality product. Tarps Now is grateful for your business and for taking the time to provide such positive feedback. Thank You, Michael D CEO
I would like to say that I think your organization is just about the best that I have had the pleasure of working with. I am very impressed with the way you dealt with my order. I would recommend your organization to anyone. In fact, I already have. Thank you.
Business response:
Mr.********, your wonderful review and very kind words for Tarps Now is greatly appreciated. We are touched to know how much you value our service and product. Thank you for your business, feedback, and recommendations. Most Sincerely, Michael D***, CEO
I was able to order the products I needed online and get a discount for quantity. The whole process was easy and the pricing was much better than we had been getting elsewhere. The tape is durable and works well for our application. I will be using Tarps Now for future purchases of the products they supply.
Business response:
Dear *****, thank you for the great customer review of your comfortable sales experience along with the product quality and value. Tarps Now appreciates your continued business and looks forward to being of service again in the future. Kind Regards, Michael D*** CEO
We called Tarps Now and they were very helpful. They responded quickly when we emailed a question to them. They were reasonably priced. Mary answered all of our questions and walked us thru the whole process. Mary was very knowledgeable. I would use Tarps now for all our cover needs.
Business response:
Mr. *****, the positive feedback that you have provided about your experience with our team member is appreciated. Tarps Now believes in quality customer service and we are extremely happy to know that you were able to benefit from Mary and our entire department's efforts. We cannot wait to hear from you again. Best Wishes, Michael D***, CEO
I have to give Tarps Now a sterling 5 star rating with special kudos to Mary who assisted me with my issue. I had ordered two identical 16 x 20 silver HD tarps. When i received them one was of obvious lessor quality as a string didn't end up in the tarps reinforced edge. When called I got Mary who listened, was very pleasant and professional. She told me to send some pictures with my claim to their sales e-mail and she would have it followed up. A few days later Mary called me on the phone and told me a new tarp was on t... read more
Business response:
**********, we are grateful for your kind words related to the positive experience that you had with Mary and your order. Tarps Now prides itself on the level of customer service delivered in every situation. We appreciate your business, your patience, and for providing the wonderful feedback. Thank you, Michael D***, CEO
Kathy was great!!!! She walked me through the custom order process online in less than 5 minutes and I was ready to go and check out. Great customer service and I can't wait to get my custom curtain for my enclosed race trailer.
Business response:
Mr. ****, we are glad to know that you were pleased with our customer service team member and the help you received in ordering your custom curtain. Thank you for your review and for choosing Tarps Now. Please let us know how the curtain works with your enclosed race trailer. Most sincerely, Michael D*** CEO
While I have not yet received the order (it was just placed today), the customer service I have received so far from both Mary and Danielle has been fantastic. Each were very helpful in explaining how to move forward with a purchase order and setting up an account as well as assisting with a minor account setup issue. Both were very kind, patient and helpful throughout the process.
Business response:
Dear *******, your recognition of our customer service team members is greatly appreciated. We strive to make the entire buying experience as smooth as possible and our staff is instrumental in this goal. Thank you for choosing Tarps Now and for your kind review. Best wishes, Michael D*** CEO
My order had not arrived. I called customer service and talked to Mary. After a little investigation we found that I used the wrong City and Zip code for delivery. "My Bad" She needed to go back to her shipping people and see what could be done. 30-+ minutes later I got a call back (from Mary) letting my know it has been taken care of and I should have the tarp the next day. Great customer service. Mary helped with my needs and got it taken care of quickly. Thank you Mary.
Business response:
Mr. *****, Tarps Now appreciates the very kind words about your customer service experience with our team member. We are glad the delivery address issue was corrected, and things worked out. It is always our goal to lead with quality customer service. Thank you for your review and for your business. Most Sincerely, Michael D CEO
Frequently asked questions about Tarps Now
How is Tarps Now rated?
Tarps Now has a 4.7 star rating with 757 reviews.
When is Tarps Now open?
Tarps Now is open now. It will close at 5:30 p.m.
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