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4133 M-139, St Joseph, MI, 49085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I must THANK Mary who not only helpfully educated me on the types of tarps, but was extremely gracious in helping me find a right fit for my need. This is what customer service is lacking these days, a courteous and knowledgeable American answer. Thanks again Mary for all your help have a blessed day.
Business response:
Sir, thank you for your very kind words and informative review of our customer service team member in finding the right tarp for your needs. We are pleased to know that our focus and delivery of good customer experience is appreciated. Tarps Now values your feedback and your business. Best Wishes, Michael D*** CEO
Mary gave me a prompt call back and answered my questions with professional attitude while maintaining a personal tone. I am very satisfied with the service she gave and the advice she offered. Looking forward to receiving the product I ordered. ****
Business response:
Mr.******, your business and feedback detailing your pleasant and attentive customer service experience with Mary is valued and appreciated. Tarps Now is glad to know that all of your questions were addressed, and the ordering process was more than satisfactory. We look forward to hearing how the tarps are working for you. Thank you, Michael D***, CEO
Mary was very helpful and informative. Her experience showed in the way she handled my request. Enjoyed her pleasant attitude in getting me just what I needed. Thanks
Business response:
Thank you, Mr. *****, for the positive review and kind words relating to your experience with Mary from our customer service department. We are happy to know that you received the assistance and information that you needed. We appreciate your feedback and value your business. Kind Regards, Michael D*** CEO
Mary was so helpful in making my purchase of my tarp. She guided me and took the time to get my veteran discount and filling out the form. Thanks Mary.
Business response:
Mr. ****, we truly appreciate your acknowledgment of Mary's help with your tarp and veteran discount. Tarps Now is pleased to know that you had a pleasant experience in the ordering process. Thank you for the feedback, your business, and especially for your service. Most Sincerely, Michael D***, CEO
I had some questions as to which tarp I needed and Mary answered all my questions.
Business response:
Dear Mr.******, we appreciate your five-star review and praise for Mary in our customer service department. Tarps Now is happy to know that all of your questions were addressed, and that you are getting the right cover. Kind Regards, Michael Dill CEO
Mary was awesome, very patient and very pleasant. Helped me get the sample I need. Thanks Mary
Business response:
Mr. *********, the review that you provided on the smooth customer service experience that you had with the help from Mary is appreciated. Your time, feedback, and business are valued. Thank you, Michael Dill, CEO
Spoke to a lady named Mary who was very friendly and professional in answering my inquiry. I am looking for eight see through 30 mil vinyl panels which would be used in the winter time up to -40 degrees on the outside off the screened porch which is attached to the house. Thanks again Mary. I will send the requirements as soon as I have taken the dimensions!
Business response:
Mr.********, thank you for your positive review of the conversation that you had with Mary, our customer service representative. We are happy to know that you are receiving the guidance and getting the information necessary to proceed with your requirements. Most Sincerely, Michael Dill CEO
I prefer to do business locally rather than online, but when I couldn't find a local company to provide a custom-made tarp, I found Tarps Now through the Internet. A simple search in the Better Business Bureau website reveled a positive rating for Tarps Now so we gave them a try. I worked with a saleslady named, Danielle. I was very impressed with her helpfulness in explaining some things about the manufacturing of their products and various options that might suit my needs. I called several times before I decided on which p... read more
Business response:
Dear Ms. ********, the very descriptive and interesting narrative of your interactions with Danielle and other members of our customer service team was a pleasure to receive. Tarps Now is pleased to know that you are very happy with the tarps and the order and product assistance. Best Wishes, Michael Dill CEO
We are old and challenged with computer things and Mart was very patient with us and walked us through the whole process. Would definitely want to work with her again
Business response:
Mr.******, Tarps Now really appreciates the wonderful review that you provided on your experience in purchasing your tarps. We are glad that you found your time with our customer service representative pleasant and productive. Thank you for your valuable feedback and especially for your business. It w*** be a pleasure to be of service to you once again in the future. Most Sincerely, Michael D***, CEO
Tarps Now has a 4.7 star rating with 757 reviews.
Tarps Now is closed now. It will open at 8:00 a.m.
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