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Talus Pay
- Financial Services
- Dallas, TX
About this business
Talus Pay is a leading payment processor with more than 11 years’ experience and over 25,000 clients in industries that include automotive, restaurant, retail, service and much more. We offer competitive, customized rates, rapid deployment, and 24/7 live support based in the U.S. Equipment is included and next day funding is available for merchants who qualify. Our processing solutions go beyond standard-issue merchant services. We specialize in in-person and card not present credit and debit card transactions, e-check... read more
Location details
12712 Park Central Dr, Dallas, TX, 75251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called to get a 2018 history for my taxes. Vonda **** helped me with that. She was professional yet friendly, courteous & very helpful. Thank you Vonda!
I had a technical question and called, they answered right away and transferred me to the person that could help me the most. In a min or two my problem had been solved. Thank you.
Your representative Daryl *. ******** deserves the highest rating. His voice was clear and easily understood. He was very proficient and had a great grasp of the technology that was required to get me up and running again. His personally is great for this type of work and, I enjoyed dealing with him.
I had the best experience ever with a company that I needed to get step by step set up using technology. I started new business and never worked a cash register system in my life. I am a Nurse Practitioner and am not that tech savvy. Ashton ******** was very patient and did not rush me, took his time to explain everything step by step! He also was very knowledgeable about the system. He answered every question I had and the questions from members of my family regarding the system. He made me feel relaxed and not stressed. Go... read more
I was in need of some technical help made one short phone call Deryl picked up and solved the problem. Very short wait on hold. Always the best customer service. *****
I have twice over the last few years tried other companies and switched back to Talus. Nobody beats their cost to me. I recently got tricked in to trying someone else by my former office manager who was trying to help out the young eager sales rep. After 2 months I switched back. First of ,like I said no body beats the cost. Secondly, nobody beats the customer service and today is a fine example of that. I called in a desperate situation because my internet was down so I could not run cards, and I was QUICKLY connected to a ... read more
Deryl ******** was the representative who helped me over the phone, and he did a fantastic job, and was friendly, courteous and knowledgeable about the credit card system.
Horrible experience from the beginning! Promised to have my online payment gateway set up the day after my account was approved, now 5 days later, I still have not been set up. Daniel is extremely rude, he just wants to argue. He called me today saying he thinks I'd be better off with a different company! He claims there is no Supervisor above him. I spoke with Monica today, she has been very nice and helpful. Daniel, however is a horrible representation of your company. I have not been given what was promised when they houn... read more
Business response:
*******, I'm so sorry for your less than satisfactory experience. I understand that you've already spoken with one of our Support Representatives and that they've resolved this issue for you by closing out your account without penalty. Unfortunately we are unable to support your type of business at this time, and we should have known that before initiating dialog in this regard. Your feedback is very helpful and will drive service improvements for us in the future. I apologize that we failed to meet your expectations, but w... read more
Talus IS THE WORST! It is impossible to get help when the system goes down. the sales people lied about rates! Impossible to break contract without them hitting you with punitive fees Anyone who reads this and still works with these crooks - YOU HAVE BEEN WARNED!
Business response:
***** We have attempted to resolve this issue for you, but have not heard back from you since our last email communication on Feb 6th. As we mentioned in our email, we would love the opportunity to research this issue for you, but we will require more information to identify your business in our system. The email address provided here is not on file, and we were unable to locate any records matching the scenario's you mentioned above. We are assuming your issue has been resolved since we're not hearing back from you, but if... read more
Frequently asked questions about Talus Pay
How is Talus Pay rated?
Talus Pay has a 4.5 star rating with 1,190 reviews.
When is Talus Pay open?
Talus Pay is open now. It will close at 5:30 p.m.
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