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T-Mobile Call Center

4.5

About this business

T-Mobile USA offers a range of wireless voice, messaging and data services. It maintains a staff of more than 36,000 employees and serves over 260 million customers in the United States. The company provides cell phones from various manufacturers, such as Motorola, Nokia, Siemens and Sony Ericsson. T-Mobile USA also offers prepaid, Internet, individual, family and business calling plans. The company provides a variety of accessories, such as batteries, cases, cordless phones and chargers. T-Mobile USA offers online ordering ... read more

Location details

2645 North Airport Plaza Avenue, Springfield, MO, 65803, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5196 reviews
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Antonios Bogos's profile image
Antonios Bogos 
on Google
2 days ago

STAY AWAY FROM T-MOBILE!! They use to be good but Now T-MOBILE IS BY FAR, #1 IN WORSE CUSTOMER SERVICE WORLDWIDE!! They use overseas 'reps' whom lie, cant speak or understand proper English, give fake first names only - No ID #'s, keep telling you they are getting you a supervisor, transfer you back and forth with music and dead silence, supervisor is only going to tell you what Im saying, all reading from same scripts, I'm transferring you right now back & forth for 1 hr and 45 minutes later they disconnect. You call back, ... read more

Antonios Bogos's profile image
Antonios Bogos 
on Google
4 days ago

T-MOBILE use to be good but Now They Are #1 in WORSE CUSTOMER SERVICE EVER!! - GLOBALLY!! They use overseas 'reps' whom lie, cant speak or understand proper English, give fake first names only - No ID #'s, keep telling you they are getting you a supervisor, transfer you back and forth with music and dead silence, he/she are only going to tell you what Im saying, reading from same scripts, I'm transferring you now 1 hr and 45 minutes later they disconnect. You call back. Same experience, after explaining the previous experien... read more

Antonio Moscoso's profile image
Antonio Moscoso 
on Google
3 weeks ago
Hannah Wilson's profile image
Hannah Wilson 
on Google
5 months ago
Brianna Moore's profile image
Brianna Moore 
on Google
7 months ago
View all google reviews

Frequently asked questions about T-Mobile Call Center

How is T-Mobile Call Center rated?

T-Mobile Call Center has a 4.5 star rating with 196 reviews. 

When is T-Mobile Call Center open?

T-Mobile Call Center is open now. It will close at 6:00 p.m.  

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