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T-Mobile Call Center

4.4

About this business

Location details

2645 North Airport Plaza Avenue, Springfield, MO, 65803, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4201 reviews
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S. Mc's profile image
S. Mc 
2 months ago

Update 2026: they are spiking bills and telling you that the program you were supposed to get DID NOT exist! Full-on bait and switch is occurring to trick you into paying more and more. If you complain, they'll lock you out of your documents access. This place is a bunch of fraud that keeps getting bigger and the feds need to break the company up! Supposed to get upgraded as part of my plan and they just doubled my damn bill! We didn't want device insurance (covered under our payment form) and guess what they're charging us ... read more

S. Mc's profile image
S. Mc 
3 months ago

This place is a bunch of fraud that keeps getting bigger and the feds need to break the company up! Supposed to get upgraded as part of my plan and they just doubled my damn bill! We didn't want device insurance (covered under our payment form) and guess what they're charging us for...insurance. Guess we have to involve the MOAG, the USAG, and the FTC on the matter as we expect to be defrauded again after ANOTHER hour long call with customer no-service. 

Jesseca's profile image
Jesseca 
4 months ago
Bae Savage's profile image
Bae Savage 
6 months ago
Nix 89's profile image
Nix 89 
7 months ago

I have a great resume. I applied for a store manager position with T-Mobile while I was working at the call center. Before this I ran 7 retail store for Verizon. My manager Amy towns she told me that I wasn't qualified to be a store manager. That was untrue and disrespectful. She humiliated me multiple times along with her boss. I brought this up to upper management and they did NOTHING. after I had enough and walked out the upper management reached out to me to talk. I explained it again what was going on. They again brushe... read more

Frequently asked questions about T-Mobile Call Center

How is T-Mobile Call Center rated?

T-Mobile Call Center has a 4.4 star rating with 201 reviews. 

When is T-Mobile Call Center open?

T-Mobile Call Center is closed now. It will open tomorrow at 9:00 a.m. 

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