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T-Mobile

3.6

About this business

Location details

2130 E 17th St Santa Ana, Santa Ana, CA, 92705, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
ThuClosed
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6162 reviews
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armando orozco's profile image
armando orozco 
a month ago

The person who helped me didnt want to waste her time setting up my new phone and kept encouraging me to do it at home. Now I have a new phone that isnt set up. Basically have to do it myself. She really just wanted me to sit in a corner and wait for her to help other people. No customer service whatsoever. Mobile you need to create more training for yoir employees. Money isnt everything, customer service goes a long way. 

Adriana Guerrero's profile image
Adriana Guerrero 
a month ago

Visited on 5/15/26. Jaime was professional, patient, and attentive throughout the entire experience. He took the time to answer all my questions, handled all of my requests without rushing, and made sure everything was done correctly. Great customer service and a very positive experience overall. 

melissa norton's profile image
melissa norton 
a month ago

Very disappointed it took over 10 minutes before someone acknowledge that I was there and there was several other people that walked in the door. They got acknowledged. 

Manuel Ramirez's profile image
Manuel Ramirez 
2 months ago

No les interesa vender 

Julio Almeraz's profile image
Julio Almeraz 
2 months ago

My first visit to this store was nothing short of excellent. Lalo Velazquez was very knowledgable and helpful. He answered all my questions and was very patient and was able to assist me with my issue where other t-mobile stores were either unwilling or unhelpful. I hardly if ever leave reviews but my visit was so positive and the customer service was so superb I was compelled to write this review. 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.6 star rating with 162 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

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