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T-mobile

3.5

About this business

Visit T-Mobile Houston cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

6800 S Texas 6 Ste B, Ste B, Houston, TX, 77083, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.5319 reviews
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Winston Long Jr.'s profile image
Winston Long Jr. 
4 years ago

Absolutely terrible experience. The beats headphones I was sold did not match serial numbers so I have no warranty. It’s very easy to see I purchased 2 pairs one black one white - they rang up just 2 white and neither serial number matches what I have. I still have the boxes and everything when I went into the store after attempting to file a warranty claim I was basically told that I committed fraud and swapped the devices. They took no ownership so I’m stuck. Kevin Teddy wa… See more 

Winston Long Jr.'s profile image
Winston Long Jr. 
4 years ago

Absolutely terrible experience. The beats headphones I was sold did not match serial numbers so I have no warranty. It’s very easy to see I purchased 2 pairs one black one white - they rang up just 2 white and neither serial number matches what I have. I still have the boxes and everything when I went into the store after attempting to file a warranty claim I was basically told that I committed fraud and swapped the devices. They took no ownership so I’m stuck. Kevin Teddy was the assistant manager and he was rude and disres... read more

Segwels Cabrera Garcia's profile image
Segwels Cabrera Garcia 
recommend  Recommended
6 years ago

Yes... they are very helpful.. but one thing Mr Jose didnt inform me that i have 2 line for the device that i get for the car which is $11 each line so need to return.the device no budget to to pay $22 plus $4 for additional line... thanks but Jose very nice and helpful and very patience. 

Sombra Rosas's profile image
Sombra Rosas 
recommend  Recommended
7 years ago

There is a new ower and team. They were very helpful and patient with us and made grandkids feel at home. I would recommend everyone who ever had a bad experience in past to go back and you would regret it. And the deals are awesome. 

Sombra Rosas's profile image
Sombra Rosas 
7 years ago

There is a new ower and team. They were very helpful and patient with us and made grandkids feel at home. I would recommend everyone who ever had a bad experience in past to go back and you would regret it. And the deals are awesome. 

Gabriel Obazei's profile image
Gabriel Obazei 
8 years ago
Fabian DEL Angel's profile image
Fabian DEL Angel 
8 years ago
Jeny B. Castillo's profile image
Jeny B. Castillo 
8 years ago
Steven Medrano's profile image
Steven Medrano 
9 years ago

The management team is horrible. They will not honor your warranty and little Rocky would not take the time to help me. She is rude and full of it. Don't shop at this store there are plenty t-mobile stores in the area. I am/was a customer for 13 years. Screw you t-mobile! 

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.5 star rating with 319 reviews. 

When is T-mobile open?

T-mobile is open now. It will close at 9:00 p.m.  

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