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T-mobile

3.9

About this business

Visit T-Mobile Dallas cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

9751 Webb Chapel Rd Suite 300, Ste 300, Dallas, TX, 75220, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.9242 reviews
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Amanda Marie's profile image
Amanda Marie 
5 years ago

They told me that I qualified for get out of the red promotion and the manager never ended up doing it. 2 months later, 10 different people and managers and endless promises of well figure it out and call you. Worst customer service I’ve ever had. I know have a 2,000 bill with my previous carrier and it’s affecting my credit score. 

Carolina Sanchez-Llanas's profile image
Carolina Sanchez-Llanas 
recommend  Recommended
6 years ago

I highly recommend to Webb Chapel location because of the manager Stephanie and big pimp and Blanca the associate. this location not even in my area but because I went to my job UPS it was convenient for me but when I walked in there I had the most negative attitude and I'm very difficult to deal with. Stephanie, one of the managers took a tablet from one of the associates , grabbing without even having an employee badge on she just walked in and she took care of me for the beginning to the end, come here I'll take care of y... read more

Betty Rodriguez Sanchez's profile image
Betty Rodriguez Sanchez 
7 years ago
Luis Aguilar's profile image
Luis Aguilar 
recommend  Recommended
8 years ago

GREAT PPL GREAT SERVICE.ALL AROUND.AND ALL THE LATEST DEVICE FOR BOTH PERSONAL & BUSINESS... 

Luis Aguilar's profile image
Luis Aguilar 
8 years ago

GREAT PPL GREAT SERVICE. ALL AROUND. AND ALL THE LATEST DEVICE FOR BOTH PERSONAL & BUSINESS... 

Apolonia Ramirez Fonseca's profile image
Apolonia Ramirez Fonseca 
8 years ago
Orlando Tito Alanis's profile image
Orlando Tito Alanis 
8 years ago
Charlotte Forkum-Korrell Holbrook's profile image
Charlotte Forkum-Korrell Holbrook 
9 years ago

Some items are delivered by mail and not by person to person exchange. As my daughter's brand new iPhone6 was ordered and paid for by Pay Pal. The Ebay seller ordered it from T-Mobile, he sat up an account with T-Mobile, we bought the phone from him off of Ebay and activated the phone with T-Mobile on our existing account. The E-Bay seller had 90 days to pay T-Mobile for the phone he ordered. Well, he never did so after 90 days T-Mobile blocked service from my daughter's pho… See more 

Charlotte Forkum-Korrell Holbrook's profile image
Charlotte Forkum-Korrell Holbrook 
9 years ago

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.9 star rating with 242 reviews. 

When is T-mobile open?

T-mobile is open now. It will close at 5:00 p.m.  

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