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Syncarpha Capital
- Consumer Services
- New York, NY
About this business
Syncarpha Capital is a New York based private equity firm dedicated to developing, owning and operating commercial and utility scale photovoltaic (PV) solar energy systems throughout the United States and Canada. Co-founded by Cliff Chapman and Richard Turnure, the firm was launched to capitalize on the tremendous opportunities in the alternative energy sector and to create a vehicle for investing in assets with long duration, excellent credit quality and high risk adjusted returns.
Location details
250 W 57th St #701, New York, NY, 10107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was under the impression my energy costs would be less as described when I signed up for this service. Instead, this electricity usage is being charged on top of electricity I'm already paying for. I have written the company several times stating I want to cancel and have received no response. I have no intention of keeping this service.They also offered me a gift card for signup which I never received.Please help me cancel this service.
Business response:
Dear ****,We sincerely apologize for any confusion surrounding your billing and the communication issues you've encountered. We take your experience seriously and our team is working to get in touch with you to address these issues. Please note that gift card fulfillment typically takes about ***** days after account verification.Regarding your billing, it appears there has been a misunderstanding. The additional bill from Syncarpha represents the credits you received at a discounted rate, not an additional charge on top of ... read more
Syncarpha or also called Solargardens is an unethical company. I would give it a zero star rating if possible. I was told I would be charged the same rate as my electric company with a 10% discount. I was also told Not to pay National Grid as they took my account information! I called National Grid concerning this my Bill is Now $900 of which Im solely responsible for, mean while this fraudulent company is also taking payments from me! Why would I in my right mind pay to separate companies for electricity!!! What savings Im ... read more
Business response:
Dear ******,We are truly disheartened to hear about your experience and the frustration it has caused. Please accept our sincerest apologies for any confusion and inconvenience you've encountered with your subscription. At Syncarpha, we hold ourselves to the highest ethical standards and are committed to providing transparent, beneficial solar energy solutions to the communities we serve.Following our recent conversations, we've processed the cancellation of your account as requested. We hope that the actions taken have begu... read more
Syncarpha or also called Solargardens is a unethical company. I would give it a zero star rating if possible. I was told I would be charged the same rate as my electric company with a 10% discount. I have had 5 months of bills that are significantly more than my bills with other provider. When I asked the representative why it was higher he just said it uses a different meter. When signing up I was told I could cancel the services immediately. When I tried to cancelled I was told it could it could take up to 6 months, for wh... read more
rIP OFF ARTISTS dEMAND A CREDIT CARD TO GET A GIFT CARD AND USE THIER SERVICE ONLYTO BE RIPPED OFF TO THE **** OFF 100S OF $$ AS OTHER REVIEWSERS STATED NOT A SUCKER FOR SOLAR
rIP OFF ARTISTS dEMAND A CREDIT CARD TO GET A GIFT CARD AND USE THIER SERVICE ONLYTO BE RIPPED OFF TO THE TUBE OFF 100S OF $$ AS OTHER REVIEWSERS STATED NOT A SUCKER FOR SOLAR
Zero stars - same comments as those below. They have ILLEGALLY charged my credit card - NO IDEA HOW THEY GOT MY INFORMATION. The contract they claim I signed at the bottom says - digital signature. I signed nothing. AND, my initial conversation with some guy in **** *** **** was 3 years ago. They followed up trying to get more information from me which I would not give to them. Now, three years later, I was charged $1200 out of the blue on my credit card which I never gave to them. Apparently I can only talk to *************... read more
I got a charge on my credit card from Syncarpha. I have never heard of this company. I found them online and called 6 days in a row asking for someone to contact me with no response. I emailed them, no response. I canceled my credit card reported the fraudulent charge. The next month my new credit card was charged once again I called, I canceled my credit card, I emailed with no response. This is the third charge from this company on my new card that I have to cancel. How is this happening. It causes a huge inconvenience to ... read more
Business response:
Syncarpha has reached out to this customer via email and phone multiple times. Syncarpha would like to explain the agreement that the customer entered in to and solve the issues they have raised.
I would give this business a zero if I could. I received a couple of letters from Syncarpha Solar, a company of Syncarpha Capital. These letters were actually invoices which informed me that a certain $$$$.$$ of credits was applied to my National Grid **** under utility account number ##########. And, that I had a savings of $$$.$$.Syncarpha Solar does not appear on any of my National Grid bills, nor have I ever responded to any marketing by them. I actually wanted to report this as a scam; however, I could not find an appro... read more
Business response:
This customer entered into an agreement with ********************** in February of 2019. Syncarpha has since removed this customer from the program upon their request.
Syncarpha promises big things for homeowners with their solar farms, but the delivery so far has been atrocious. Instead of manageable monthly payments, as they promised, I've received 2 payments over 4 months resulting in enormous cashflow shocks upfront. And that's just one of the issues I have had to deal with.All of this would be forgivable if at least their customer care was responsive. Don't bother trying to call their customer care line, all you get is an answering machine with a promise to call you in the "next busin... read more
Business response:
UPDATE: 5/28/2022 Since posting this review, Syncarpha staff has finally reached out and we've tried to iron things out over the last few months. The system still isn't very predictable, but at least they're trying to help. Finally decided to take the option to cancel the contract simply because I don't like being caught in a lifetime contract with no exit clauses.
Frequently asked questions about Syncarpha Capital
How is Syncarpha Capital rated?
Syncarpha Capital has a 3.8 star rating with 52 reviews.
When is Syncarpha Capital open?
Syncarpha Capital is closed now. It will open at 9:00 a.m.
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