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The Sylacauga Utilities Board works to serve more than 12,000 to provide electrical, natural gas and waste water services. It owns, maintains and operates a water system that is comprised of wells, water supply reservoirs, conventional surface water treatment plants, water booster pumping stations and water storage tanks. The board maintains various electric transmission and distribution facilities and serves in an area of over 15 square miles. The Sylacauga Utilities Board operates a telecommunication department that offers... read more
301 N Elm Ave, Sylacauga, AL, 35150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Been living in Sylacauga for almost two years. I've had a total of three contacts with the Utilities board. All three times have been outstanding, courteous and professional. My thanks for the service.
Every time it rains our power goes out. And it takes Sylacauga power forever to fix it! I’m so tired of dealing with them. I want Alabama power to come and take them over. Then we could at least have a system that’s functional during a mild rain storm. Sylacauga is pathetic.
One of the most basic things you could do is to call someone if their water consumption goes up by 300x I had a pipe burst and had no clue until 3 months later i realized i was broke. Because the Sylacauga Utilities Board found it fine to just accept my auto pay that was 300x the regular bill. For 3 months they did not call or semd a single letter. If a single other water authority opened that provided for Sylacauga, the Utilities Board would go out of business that same day. Running a monopoly and making the citizens just d... read more
They charge a 2% fuel charge for their trucks. They don't even have to come read the meters anymore. Fuel is a fixed cost and should be included in your rate. If they are running on such a thin margin that we have to buy their gas they need new management. $65 fuel charge!
Sylacauga Utilities Board has a 2.3 star rating with 29 reviews.
Sylacauga Utilities Board is open now. It will close at 6:00 p.m.
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