This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
920 Hwy 352 # 100, Mesquite, TX, 75149, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I never got a visit because Syed's staff never answers the phone and they don't respond to messages on the patient portal - so, no appt. He could be a great doctor, but I'll never know.
Business response:
Thank you for taking the time to write a review. We are sorry for the difficulty you experienced. We can assure you that our goal is to always provide comprehensive and compassionate care to our patients and their families. If we can help you with anything else, please email us at txofeedback@usoncology.com.
I had to make several trips over a few months to Texas Urology. The staff was well trained and very knowledgeable. A couple of times the waiting room was packed though my wait time was usually short. Dr Syed was very helpful and I felt at ease. This is coming from a guy that really feels uneasy in any medical facility.
Business response:
Thank you for taking the time to share your positive experience. We are so glad that our team was able to provide you compassionate care and service. It means so much to hear from our patients and to know that we have made a difference for you. Please let us know if there’s anything we can do for you in the future.
Staff never answers the phone, and they don't respond to the patient portal.
I asked to show up 30 minutes early, which I did. This was for a 9AM appointment, so I can't imagine that he was already running that far behind. When I showed up, I was asked for my forms that I had filled out online. They told me that they do not get that information, so I had to fill the forms out again manually. This should have been communicated when the appointment was made. The blank forms were copies of copies and several questions were unreadable. I then waited for an hour after the appointment time and left. I feel... read more
Very informative. listens well.explains things so i can understands
The only problem is that I could not get my co-pay amount before the visit and that too after trying very hard to get it.
Business response:
Thank you for sharing this concern with us. We always strive to create a supportive and caring environment for our patients and their families and we appreciate your feedback. We would like to speak with you to make sure we fully understand the situation. Please email us at txofeedback@usoncology.com if you would like to discuss further.
Dr is great but front office is the worse. Makes ur experience there terrible
I was having issues and Doctor Syed was able to see me quickly. He is very thorough and compassionate and takes his time explaining available options for treatments. I would highly recommend him.
Excellent doctor, great services
Syed Nabeel, MD has a 4.1 star rating with 113 reviews.
Syed Nabeel, MD is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com