Swarovski

Gauti 

on Google

2 weeks ago

So awesome. Nillo was so sweet amd even helped me choose the best for my girlfriend. 

HJ Bae 

on Google

a month ago

Me and my friend visited this store, and staffs were very friendly and welcoming. Natasha was really helpful to find out what we were looking for, her service was entirely beyond and above. The items that we purchased were absolutely amazing and can’t wait to wear them :) 

hassan M. 

on Google

3 months ago

After a disappointing experience at the Eaton Centre location, I was admittedly skeptical walking into this Swarovski store but I was pleasantly surprised. The service here was excellent. Niloo assisted us during our visit, and she was incredibly helpful and patient throughout. We initially selected an item and then changed our minds, but she remained accommodating and made the entire process feel relaxed and pressure-free. Her professionalism and customer-focused attitude truly stood out. It was a refreshing change from my ... read more

Andrea F 

on Google

3 months ago

I am extremely disappointed with the service I’ve received after placing a special order during an event at your store. During the event, the staff were friendly and helpful clearly motivated to make a sale. However, once the purchase was made, the level of service completely changed. I’ve been trying to follow up on the special order, but no one is taking responsibility. When I call customer service, I’m redirected back to the store. When I call the store, no one answers. On the one occasion I did get a response, the manage... read more