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SWAROVSKI
- Consumer Goods
- Kitchener, ON
About this business
Location details
2960 Kingsway Drive Unit #N012B, 2960 Kingsway Dr Unit #N012B, Kitchener, ON, N2C 1X1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I wanted to get my watch resized, thinking it would be a simple request. To my disappointment, they told me they couldn’t do it. For a store that sells watches, you would expect them to at least offer basic services like resizing. Very unhelpful and a waste of time. Would not recommend if you’re looking for proper customer service.
Worst service EVER at Swarovski! I ordered a gift and sent my brother to pick it up, but they refused to give it saying “it’s our protocol, we only give it to the person who ordered.” First of all, nowhere on the website or order confirmation does it mention such a rule. If I had known, I would never have wasted my time! Because of their nonsense policy, I had to cancel everything last minute and run around looking for a gift. Absolutely ridiculous and unprofessional. What’s the point of ordering if you can’t even trust s... read more
Laura Lee is very kind and attentive! Excellent professional, amazing at explaining everything. Will come back due to her warm welcome and patience in assisting with all my questions!
Wonderful experience shopping at the Kitchener location!
Wonderful experience shopping at the Kitchener location!
Frequently asked questions about SWAROVSKI
How is SWAROVSKI rated?
SWAROVSKI has a 3.8 star rating with 107 reviews.
When is SWAROVSKI open?
SWAROVSKI is closed now. It will open at 11:00 a.m.
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