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SWARM Inc
- Hospitality
- Miami, FL
About this business
Location details
2308 NW 5 Ave, Miami, FL, 33127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to formally report an incident involving Manager Tyler Nico and to request a refund for my recent visit. During my interaction, I asked for a receipt, and without justification, Mr. Nico falsely claimed to security that I had made a female employee uncomfortable. When I attempted to calmly raise my concerns about this accusation, he cursed at me and had me removed from the premises. This behavior was unprofessional, disrespectful, and unacceptable. I am requesting an immediate refund for my purchase and a review... read more
👍🏻👍🏻
Very fast bartenders, organized, and great venue set up. Also, i lost my phone in the beginning of April and they got it back to me (I live in the Bay Area, California). "Hi Carlos and the Swarminc team, I just wanted to take a moment to sincerely thank you for everything you did to help return my iPhone 13 Pro after I lost it during partying too hard at the rave in Miami (first time there). Carlos, you went above and beyond. You/your team not only found my phone, but you charged it, helped me get back in touch, and followed... read more
After giving it a couple of days, I called the office again, only to be told that there was no lost and found. When I reached out to guest relations, the same rude person answered the phone. In Miami, getting simple information is always a runaround. For comparison, I once lost my phone at Club Space, and security found it within minutes. During Ultra Music Festival, there were designated lost and found tables with staff available to assist. As a Miami native, I find this kind of poor customer service all too common. This pa... read more
Frequently asked questions about SWARM Inc
How is SWARM Inc rated?
SWARM Inc has a 4.2 star rating with 107 reviews.
When is SWARM Inc open?
SWARM Inc is closed now. It will open at 9:00 a.m.
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