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Suzanne's Bridal Boutique
- Other
- Gilbert, AZ
About this business
This company retails complete bridal shop gowns for social occassions. Also specializes in jewelry, dresses and accessories.
Location details
645 N Gilbert Rd Ste 178, Gilbert, AZ, 85234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
By far the worst place to go in the entire valley! Suzanne's Bridal Boutique in Gilbert is by far the absolute worst place I have ever stepped foot in! Yes the dresses are pretty but seriously their service is worse than horrible!!! They have terrible customer service. They are by far the rudest people I have ever met. The charge hundreds of dollars more for dresses that you can buy online for next to nothing. ANNNDDDDDD they have the worst alterations, they truly are pathetic! The faberic was coming apart and had to get the... read more
Worst Experience of My Life Do NOT buy a dress at this shop! The girl helping me out was ok at best, but the real issue is this store tricks you by ordering you dresses that are too big and then convincing you that you need tons of alterations and charging you for those alterations to make the bill even bigger. I found THE dress at this shop and then had them measure me and they told me I was a certain size and said that bridal dresses run a different size... so who am I to question them? I signed all the paperwork and then ... read more
Could have been better I thought the staff was great and the customer service and attentiveness was awesome until AFTER I had purchased my dress. All sales are final and once they know you're trapped they don't care about their service anymore. I told them I would pay the balance of my dress at my fitting and scheduled an appointment but they still proceeded to call me everyday or so to remind me about it. Then, when I first came in to see it they presented me with the wrong dress. We had to wander around the small store for... read more
Poor Service and DIRTY!!!!! Do not waste your time visiting this bridal store. To start, the service was awful! I can only describe it as ??self serve?. The very young person helping me with my dress said about 2 words during the entire process. After I had selected dresses that I wanted to try on, she simply showed me to my room and left. My mother helped me in and out of the gowns (thank goodness she was with me). We did find one dress that I liked and when I came out to look at myself in the mirror, I had to wait in line ... read more
TERRIBLE SERVICE I had a horrendous experience with this "business". I expressed my concerns to Suzanne about my wedding dress being too tight a week before my wedding. She said it would be fine however; the BIG day arrived and as I was zipping up my dress before the reception the zipper came off the train and ripped all down the back. Dental floss was the only thing I could use to keep the seam shut because it was so tight fitting. At the end of the day my husband had to cut the floss to get me out of the dress and my ribs ... read more
Suzanne's Bridal Boutique is WONDERFUL AND ON MY SPEED DIAL! Suzanne and all of the ladies she has working for her are wonderful! I was the last second customer who needed a custom fit. I know what styles work on me in formal wear and within minutes i had 4 gowns to try, I adored them all but one was "it" so I bought it and asked about the specific alterations I wanted done to it and went in the next day for the fitting. I am hard to fit. 5'3, 24 inch waist, 42 inch bust. I had my gown finished and back to me the next day!! ... read more
Go Somewhere Else!!! I bought my dress from Suzanne's because a good friend told me that no matter what I did, I wanted Suzanne to do my alterations. It was the BIGGEST MISTAKE of my entire wedding and ended up being the one thing I had nightmare's of throughout the entire process. When I selected my dress and explained a few changes I'd like to have done to Suzanne, she said no problem. My dress comes in and I have my first fitting. From that point on, it no longer mattered what I had wanted done. If I didn't agree with Suz... read more
Never Again! First impressions are everything. This place is so dang disorganized and there was no one at the front desk to greet us. We stood there for about 15 minutes before anyone even noticed us. Finally, a super young looking girl came up to help us and she was incredibly unfriendly. I don't think she smiled the entire time she worked with us and seemed snotty which made my experience very uncomfortable. She brought me dresses that were out of my budget and not even close to the style of dresses that I showed her. I wa... read more
Suzanne made my dreams come true!!!! If you want excellent service, this is the place to go! Suzanne and her staff are very professional, friendly, helpful, and overall absolutely wonderful.My sister got married in October 2007, unfortunately we had never heard of Suzanne when we ordered our bridesmaid gown for her wedding so we had gone somewhere else. When my gown finally came in a week before the wedding, it was the wrong color, style, and size. I was frantic. That's when I found Suzanne, thank God! Within a weeks time, s... read more
Frequently asked questions about Suzanne's Bridal Boutique
How is Suzanne's Bridal Boutique rated?
Suzanne's Bridal Boutique has a 3 star rating with 25 reviews.
When is Suzanne's Bridal Boutique open?
Suzanne's Bridal Boutique is open now. It will close at 8:00 p.m.
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