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SusieCakes - Woodland Hills

4.2

About this business

Location details

6250 CA-27 Suite 1520, Woodland Hills, CA 91367, Los Angeles, CA, 91367, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
WedClosed
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.2108 reviews
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Sara Ahmadi's profile image
Sara Ahmadi 
2 weeks ago

I have been shopping from this store for about 3 years for every birthday!! But the customer service that I received today was beyond 5 star I ordered a cake and picked it up then realized it’s not the right one. They sent me another one within 30 minutes when I called them as also did some adjustments on the cake as well. That was so nice and sweet. I appreciate their understanding and customer service:) 

Christine tarbouche's profile image
Christine tarbouche 
a month ago

I been to Susie’s for years and recently moved back in the area. I remembered their cakes were always scrumptious and moist. (P.S. they still are) Today I had such an emotional roller coaster and wanted something sweet. When I came inside I was immediately greeted and offered a yummy sample. Andrea and Kat are the sweetest! They do not discriminate and have a caring approach for how they talk to people with disabilities. They treated me like a princess and gave so much love and gave me a surprise. They had so much kindness a... read more

Alyssa Rodriguez (Alyx)'s profile image
Alyssa Rodriguez (Alyx) 
a month ago

I came to get some cupcakes for my birthday. The service was amazing and the attendant at the counter was extremely charismatic and kind. Everyone inside seemed very passionate about their job and it made the experience better. 

Ali Hamilton's profile image
Ali Hamilton 
a month ago

A friend recommended me to Susie Cakes because I needed a last minute customized cake for my boyfriend’s birthday and the experience totally exceeded my expectations! The staff took their time with me when I was choosing the details of the cake and made it 100% customized to my liking with less than a 24 hour turn around. When I was asking them questions dozens of customers started filling up the place in a line almost out the door yet they kept their patience and kindness. They even gave my dog a little treat at the end! An... read more

Albert H.'s profile image
Albert H. 
2 months ago

I just want to give a shout-out to Andrea and Kat. I was in need of something last minute and I had an outlandish request. Although I knew they couldn't make it happen, I definitely respectfully understood. However, Andrea suggested something that blew my mind and made my heart smile as she offered to make it up with two cupcakes that read, happy Birthday Mason! Also she added a baseball one that were both incredible, she wouldn't take my money which was quite generous and I hope life pays them ten times over! Mind you it wa... read more

Frequently asked questions about SusieCakes - Woodland Hills

How is SusieCakes - Woodland Hills rated?

SusieCakes - Woodland Hills has a 4.2 star rating with 108 reviews. 

When is SusieCakes - Woodland Hills open?

SusieCakes - Woodland Hills is closed now. It will open at 11:00 a.m. 

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