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Surgical Center of the Rockies
- Pain Management
- Colorado Springs, CO
About this business
Location details
2446 Research Pkwy #100, Suite 100, Colorado Springs, CO, 80920, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
OUTSTANDING SERVICE!!! Billing and scheduling was fast and easy. The experience from the time I arrived was wonderful. Very professional and friendly staff. Everyone was outstanding and attentive. The nurse that put the IV in was very personable as well as the anesthesiologist. Preop to recovery was great. I would highly recommend them for anyone. Dr. David Weinstein and his team are amazing as well.
Everyone I dealt with, from the front desk to the recovery room, was just wonderful. Many thanks to nurses Hope and Ali who set an excellent IV and helped calm my nerves pre-op, and Megan who gave me extra apple juice in recovery No issues with billing; I'll update if that changes.
Everyone here was friendly and helpful. Did t have any problems
TLDR; great medical staff, terrible billing team. I was scheduled for 3 months to have shoulder surgery. 3 days before, I am called from the billing team to verify insurance and give me my estimate - which was $4,700. I let them know it was not right because my out of pocket max is $3,500. They said they'd check and follow up. I called and spoke to 5 different reps, all who kept saying the same thing even when I provided them a benefits contact to substantiate my claim. Come day of the surgery, I go to check in and have the ... read more
I saw Dr. Kobayashi to diagnose a finger issue. He was great and his bedside manner was top notch! The problem arose with his administrative and scheduling and billing staff. They are the opposite. They are the worst I have ever dealt with. I ended up calling the billing folks 4 times and sat on hold forever to try to get insurance sorted and called his scheduling office back 11 times to try to get my surgery times locked down (after I had already scheduled it) and got voicemail after voicemail. I finally had to cancel my ap... read more
Frequently asked questions about Surgical Center of the Rockies
How is Surgical Center of the Rockies rated?
Surgical Center of the Rockies has a 3.3 star rating with 20 reviews.
When is Surgical Center of the Rockies open?
Surgical Center of the Rockies is closed now. It will open at 8:00 a.m.
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