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Surgical Center of the Rockies
- Pain Management
- Colorado Springs, CO
About this business
Location details
2446 Research Pkwy #100, Suite 100, Colorado Springs, CO, 80920, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone here was friendly and helpful. Did t have any problems
TLDR; great medical staff, terrible billing team. I was scheduled for 3 months to have shoulder surgery. 3 days before, I am called from the billing team to verify insurance and give me my estimate - which was $4,700. I let them know it was not right because my out of pocket max is $3,500. They said they'd check and follow up. I called and spoke to 5 different reps, all who kept saying the same thing even when I provided them a benefits contact to substantiate my claim. Come day of the surgery, I go to check in and have the ... read more
I saw Dr. Kobayashi to diagnose a finger issue. He was great and his bedside manner was top notch! The problem arose with his administrative and scheduling and billing staff. They are the opposite. They are the worst I have ever dealt with. I ended up calling the billing folks 4 times and sat on hold forever to try to get insurance sorted and called his scheduling office back 11 times to try to get my surgery times locked down (after I had already scheduled it) and got voicemail after voicemail. I finally had to cancel my ap... read more
If I could give no stars, I would. My wife has had shoulder surgery planned for months and been in extreme pain every single day building up to her highly anticipated procedure. The Friday before her scheduled surgery which on Monday, they call and tell us they have to cancel her surgery and reschedule due to my wife having asthma. My wife tried to explain to them her asthma is extremely minor and she hasn’t had an attack for years, but they refused to take anything into consideration and instead, refused to listen. Her doct... read more
This surgery center uses some kind of a prep solution that causes allergic reactions in many patients. They know it and keep using it. I've had a few surgeries in the past, first (and last) time here. Never had an extreme allergic reaction, never had any reaction after a surgery. It's always been just the expected pain after the procedure. After my finger surgery here, I had an extremely itchy rash all over my hands and all the way up my arm. It is the kind of horrible itch that will drive you crazy and keep you up at night.... read more
Frequently asked questions about Surgical Center of the Rockies
How is Surgical Center of the Rockies rated?
Surgical Center of the Rockies has a 3.1 star rating with 18 reviews.
When is Surgical Center of the Rockies open?
Surgical Center of the Rockies is open now. It will close at 5:00 p.m.
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