Superior Van & Mobility

Tony H 

on BBB

3 months ago

Superior Van & mobility company is a magnificent caring company that is very compassion and understanding with their customers it’s not just a business it’s like family. I can attest to that from my experience so I want to thank superior van & mobility for going above and beyond. All of my appreciation goes to you all . Tony H. Thank you, Tony! We appreciate the kind words. 

Tony H 

on BBB

3 months ago

Superior Van & mobility company is a magnificent caring company that is very compassion and understanding with their customers it’s not just a business it’s like family. I can attest to that from my experience so I want to thank superior van & mobility for going above and beyond. All of my appreciation goes to you all . Tony H. 

Melianie B 

on BBB

4 months ago

I do NOT recommend the Springdale Ar location. Brought our basically brand new van (11,000 miles) to have it looked over and they didn’t complete the work they claimed to. They didn’t check the tracks, didn’t check the tie down brackets, didn’t check and adjust the tire pressure, didn’t fill any of the fluids, I honestly don’t know if they did anything they claimed to have done. All the stuff I could easily check for myself wasn’t done. When I showed them what wasn’t done it was nothing but excuses or acting like that’s not ... read more

Chris D 

on BBB

a year ago

Superior Service from Superior Van & Mobility! I bought my Chrysler Pacific in for service due to some issues I was having getting the van to start. Alex C***, the General Manager, met me out front and got my van into the shop right away. Within 10 minutes the service tech had determined the second battery needed to be replaced and I was out the door and back on the road within 35 minutes. I can't say enough about the way I was treated, it's truly a family atmosphere. 

April H 

on BBB

a year ago

Took a 2000 F-350 in to get a hydraulic cylinder replaced. Was in there for less than a hour. They charged me for two hours. Asked the woman at the desk about this. She told me is was because two guys worked on it and both deserve to be paid. Never heard of such a thing. 

Michael H 

on BBB

a year ago

Took a 2000 F-350 in to get a hydraulic cylinder replaced. Was in there for less than a hour. They charged me for two hours. Asked the woman at the desk about this. She told me is was because two guys worked on it and both deserve to be paid. Never heard of such a thing. 

Amber E 

on BBB

2 years ago

My father is now confined to a wheelchair and we needed to find my parents a wheelchair accessible vehicle. A friend referred us to Superior in Lexington. From the first time I visited them to start the process, to my parents having a van in their driveway will be just about a 3 week process total. The service at Superior is phenomenal. They made the whole process so easy and so stress-free. I couldn't say enough good things about our experience with them. Shawn has been a blessing and has taken such good care of my parents ... read more

Nicolle W 

on BBB

3 years ago

This was my first time learning about SVM! My 95yo granny has been forced to be in a wheelchair due to a botched knee surgery 9 years ago. It had been very difficult for her to transition from her wheelchair into a car…so she began using a service called CALL-a-RIDE and one day in December I went with her and my mother. The service picked her up 2 hours before her 45m appointment and didn’t pick her up until 6HOURS LATER!! She was cold, hungry and the business was nice enough to stay open while we waited… after that night I ... read more

Donna H 

on BBB

3 years ago

Superior Van And Mobility has always treated customers as family. We have purchased several ramp vans from Superior and they never drop the ball. Customer service is still alive and well at Superior and for that we are grateful. Thanks to all of you, Donna and Rick