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Superior Import Repair
- Auto Repair
- Portland, OR
About this business
Location details
4443 NE 82nd Ave, Portland, OR, 97220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The owner was nice on my first visit. That's been about the end of any good experience I had with Superior Import. I clarified on Monday, first thing, that I had to leave town on a certain day at the end of the week, which he said was no problem. Then, once my car was in the shop, I got very little communication. I ok'd work, which then, a day later, I was called and asked if I wanted to them to do that work--in other words, the car sat their for a full day, and they forgot that I gave clearance, and asked again. The car was... read more
Great experiences with these guys!!!! – To date, I've taken my '96 Subaru to these guys for several oil changes, a suspension fix, an alternator fix, and a bizarre (and somewhat aggravating) issue. Repairs have been done in a timely manner, and I've walked out 1) feeling confident about the fix, 2) feeling NOT concerned about having been had and 3) feeling like the fees were very reasonable (which I guess goes along with number 2...). Most recently, my car was doing this intermittent thing: dying at idle sometimes, and somet... read more
these guys are unwilling to admit mistakes. – These guys seemed to be perfect for the job, since I drive an old 1985 Subaru, and they are the self-professed experts at the older models. The main problem: a gassy engine and very loud. Rich's solution: a new water pump, a new oil pump, timing belts, and drive belts. Total cost of repairs was an expensive, though perhaps reasonable, $600. Their work seemed to help the noise, and the performance of the car improved, but the car is not really any less gassy, for one. Here's the r... read more
not as good as you hear – We've been taking our two Subarus to Superior for little things for several years and they've been okay. Took it in last month for a coolant leak. Got a call shortly after from Richie saying the car was fine, there was no coolant leak. In hindsight that should have been my cue to take it somewhere else, since it was losing a cup of coolant per day. Instead, I asked if it could be a head gasket. Sure enough, got a call back from Richie to say it was indeed the head gasket. A simple compression test w... read more
Disappointed – I try to be an informed shopper and typically research auto shops prior to making appointments. According to City Search reviews, Superior Import Repair received good reviews so I decided to call. Unfortunately, I had a bad experience and will never go back. Here is my story. I called to set up an appointment for a diagnosis and explained that my car sometimes doesn't start. After my description of the state of my car, I stated that I live out of town and was unable to leave my car overnight and that I would w... read more
Friendliest and Most Up Front Auto Repair Shop Ever! – I've never had the best of luck when it comes to auto repair shops. They can always see me coming and I leave feeling ripped off and lied to. I went to Superior Import Repair after reading the reviews and I am very happy to say that everything I read is true! They were very kind and explained everything to me in a way that I could understand. My Subaru had the "check engine" light on and after they did the diagnostic, which indicated it was the knock sensor, they thoroug... read more
PERFECT. – Are you kidding me? Up front and honest and darn good at what they do. Rich is the guy to go to when it comes to Subarus. I needed A LOT done... I knew that coming in. Rich and the crew gave me options and their suggestions... Now I'm back on the road with Jessica (that's my Subaru) all is as good as new... well as far as a '99 goes. Thank you for EVERYTHING! Great price point and even better customer service. Oh... they said it was going to take 4 days to get the work done... only took 2! Perfect!
If you love your Suby, you will love these guys! – I went on a recommendation from a friend when I got my first suby, and from the pre purchase look over till now, we (me and my suby) have been with them for 100K miles! They know me by name (for the good or the bad) and always act happy to see me, even when I know I'm being a pain in the butt!! Thank you Richie Jr and Richie Sr!!!! See you at WCSS 12!!!
Pinch me. Have I really found a mechanic this awesome? – Richie should be sainted. I'm one very satisfied and relieved client to find a mechanic that is this good, this reasonable, and this trustworthy. HIGHLY recommended!
Frequently asked questions about Superior Import Repair
How is Superior Import Repair rated?
Superior Import Repair has a 4.7 star rating with 168 reviews.
When is Superior Import Repair open?
Superior Import Repair is closed now. It will open tomorrow at 9:00 a.m.
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