This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Supercuts
- Other
- Lacey, WA
About this business
Expect the best! At Platinum Pool Care, we pride ourselves on helpful and honest service. With over eight years of experience in the maintenance and service of swimming pools, we are qualified to handle all of your pool care needs.
Location details
909 Sleater Kinney Rd SE, Lacey, WA, 98503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
The work was done on time and we were pleased with the quality of work. We had to call the office to pay with a credit card as this option is not available on site.
This company was booked 2 weeks out, after initial quote, So I decided to do some of the work myself. My quote was reduced down, so I was satisfied with the final price and repair was done quickly and professionally. I would recommend Platinum Pools to others.
I had a leak in my in-floor pop-up jets requiring saw cutting the bottom of my pool. The service and communication was good at first but there were issues determining the location of the leak resulting in several holes being cut. This was more the fault of the third party vendor rather than Platinum Pool Care, but what followed afterwards was concerning. Cody failed on several occasions to follow up to ensure the repair was progressing and to provide updates. In fact, he thought the work was completed by the end of the week ... read more
Adam called me literally within 30 seconds of hitting the submit button for my request. I needed my pool remodeled and had gotten a quote from my pool company at the time and Adam and Platinum Pool Care were able to do more work at a better price. Work was done well and on time. They are now my current pool company for monthly service due to Adam and his great customer service. And come to find out, he's a friend of a co-worker and her family and they gave him rave reviews as well when they found out he and PPC were doing th... read more
I'm new to owning a pool and these guys seemed legit at first, but were sloppy in their work and communication. I would not recommend them.
He was to come on Monday and waited but he never showed. He called on Tuesday but I was going out of town. But he said he would do the work before I returned on Sunday. Said it was in pristine condition but noticed there was still dirt in bottom of pool he did not clean it was not pristine. He got angry with me and I felt he lied to me . Should have done the work right or at least told me that he couldn't get the debris out of the deep end of the pool . I did pay him in full.
Cody called within a hour of going on-line. Gave me a quote and scheduled the work. Rick came out and completed the project and our tile looks brand new. We were so pleased that we have scheduled additional work to be done in a week or so. Platinum Pool Care has my business from here on.
Called ahead, to ask about being early. Was great, personable any very knowledgeable. Offered suggestions to avoid issues in the future. Great experience!
They were on time, courtesy. Seemed interested in selling me equipment rather than the actual project.
Frequently asked questions about Supercuts
How is Supercuts rated?
Supercuts has a 4.6 star rating with 264 reviews.
When is Supercuts open?
Supercuts is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com