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Suntuity designs, builds and maintains renewable energy solutions for residential, commercial and utility-scale markets around the world. Our innovative financing solutions, in-depth technical expertise, global experience and embedded process knowledge enable us to deliver the best quality products and solutions that maximize the output and return on investment for our clients. Our teams of Professional Engineers, Certified Project and Construction Managers, Delivery personnel and Support staff are strategically positioned t... read more
2137 NJ-35, Holmdel, NJ, 07733, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
HORRIBLE Company. Stay Away!!!I have had nothing but problems and unacceptable responses from this company. I currently have 2 issues with them: *********** claimed that I would be enrolled in the ** SERC program that would pay me for my energy production. I have not received any payments and email from **'s clean energy program that the application was invalid. The second issue is now that it is approaching the summer my panels are producing more, however 20 or my 36 panels stopped working due to a breaker that continues to... read more
This company is using my information to file inspections. This company has yet to resolve the issue in 5 years! I have contacted all the municipalities here in ******** and spoken to the Baltimore city council letting them know and yet no resolution from the company has been provided. To this day I get calls for inspections when I am not the contact.
In late February 2023 we signed up for solar panel installation with Suntuity. Early March we had some questions about comments on the BBB site. When we called Suntuity to get answers about these qeustions, no one returned our phone calls. This was a red flag that prompted us to cancel. Im glad we decided to cancel because we may have gotten the same treatment with no returned calls if there would have been a problem with the system. Terrible customer service. We did cancel beyond the stated 7 days in the contract, but Suntu... read more
Business response:
****,We are sorry to hear about the experience you have had. The agent assigned to your project is no longer at Suntuity. We are happy to answer questions you have about our BBB. I understand that you spoke with a member of our team this morning who explained the cancellation charges. If you have further questions please don't hesitate to reach out.Suntuity Customer Experience Team
My solar is up and running and I cant believe the savings. Perfect timing before summer. My sales agent DJ has been great. Throughout the whole process he continued to check in. As promised when I had a great experience as he assured me I would he asked me to send referrals his way and let people know. I 100% will.
Business response:
******, Thank you for your feedback and shoutout to DJ - we love having him on the team. I'm happy to hear he kept you informed throughout your solar journey and that you are excited about the benefits of your system. Welcome to the Suntuity family! Suntuity Customer Experience Team
All of the personal went out of their way to make sure that we understood all that will go on
Business response:
*******, We appreciate your feedback. I'm happy to hear that you felt our team went above and beyond to keep you informed about your project. Thank you for going solar with Suntuity! Suntuity Customer Experience Team
So happy to get solar panels and save money. We are happy with our sales rep ****** who has walked us through the process. We are at the beginning and waiting for the permit. Thanks to the rest of the team ***** and ******, go team.
Business response:
*****, Thank you for your feedback and shoutout to our team. I'm glad to hear that you are pleased with your customer experience so far and are excited about the benefits of your system. We are looking forward to welcoming you to the Suntuity family! Suntuity Customer Experience Team
I had a good experience ****** solar has been truthful verses 7 other company's ***** has been wonderful and honest with me I already ************** friend to get solar also can't wait to get my panels I will update my experience when I see that I'm saving money
Business response:
*******, Thank you for your feedback and shoutout to *****. I'm happy to hear you've had an excellent experience with our team so far. We are excited to welcome you to the Suntuity family! Suntuity Customer Experience Team
We've been in the market for solar for almost 2 years now and have sat down and talked to numerous sales representative who all made claims of savings and what it was going to cost us all in... *********************** from Suntuity was the first solar energy representative who played it all out and showed us the best package at a cost that finally made sense. ***** did a phenomenal job explaining the difference between Suntuity and what other solar companies offer and how much we were actually save with this system that prod... read more
Business response:
****, Thank you for your feedback and shoutout to *****. I'm glad to hear he was helpful in explaining the benefits of going solar with Suntuity. We are excited to welcome you to the Suntuity family! Suntuity Customer Experience Team
I had a roof solar panels installed early in 2022. From the initial meeting with the salesperson, through having it connected to the utility grid and producing electricity, I've had a very good experience. I've since purchased an electric vehicle, so my electricity consumption has gone up. I'm going to have Suntuity double the size of the current installation.
Business response:
****, We appreciate your feedback. I'm happy to hear you had an excellent experience working with our team and want to work with us again. Thank you for going solar with Suntuity! Suntuity Customer Experience Team
Suntuity has a 4.3 star rating with 1,834 reviews.
Suntuity is open now. It will close at 6:00 p.m.
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