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Sunset View Apartments
- Real Estate Services
- Renton, WA
About this business
Apartment Management Customer Service
Location details
2101 SW Sunset Blvd, Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 a.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Verified Renter Management is very busy and seem overwhelmed, but are very kind and supportive. Apartments are spacious with great views and great natural light.
Business response:
Thank you for your review. Please don't hesitate to reach out to our office if there's anything we can do to further improve your living experience. We are always happy to help! Sincerely, Tish S., Community Director - Sunset View
Verified Renter The rent is cheaper but there are a lot of extra fees. So whatever the rent is expect to pay an additional $200-300 more. They never pick up the phone either so if you have an issue you have to go to the office and hope that they are open.
Business response:
It's disappointing that you have this impression of us, Taira. We'd like to go over our fees and ensure that any potential discrepancies or confusion are resolved promptly. Please reach out to our office at your earliest convenience. We hope to restore your happiness and earn your trust! Thank you. Sincerely, Tish S., Community Director - Sunset View
Verified Renter It’s alright. I don’t like the inconsistency of staff and policy. Personnel show and say but doesn’t match up with actions. There isn’t staff support after hours. I see people jump the fence all the time from kids to adult. That’s why the fence is broken. I see the kids from the other apartment complex using the pool after hours . I hear gunshots during the early morning. Not sure if it from our complex or another but it’s uncomfortable.
Business response:
Thank you for sharing your concerns. We apologize for any inconvenience you've experienced. Please contact our office at your earliest convenience to discuss your concerns in further detail. We look forward to connecting with you and addressing your concerns to your satisfaction. Sincerely, Tish S., Community Director - Sunset View
Verified Renter Most of the time the staff is very friendly and caring. We have however had difficulties with communication that isn’t one sided. Our apartment set up is wonderful very spacious. The sunset view from our balcony is beautiful.
Business response:
Thank you for your 4-star review! We're glad to hear that you enjoy the spacious apartment and beautiful environment. We apologize for any communication difficulties you've experienced. Please contact our office at your earliest convenience to discuss any remaining questions or concerns you may have. We look forward to connecting with you! Sincerely, Tish S., Community Director - Sunset View
Verified Renter Inside the apartment is nice, and they're on top of maintenance requests, but the outside is not so nice. I've had 3 instances of car vandalism. First, was an attempted car jacking. Second, was an attempted catalytic converter jacking on my rental. And third, was a hit and run in the parking lot on my 2nd rental. All within a 6 month span.
Business response:
We appreciate your feedback and are glad to hear that our maintenance team has been responsive to your needs. However, we are deeply concerned about the incidents you've experienced with your car. Your safety and the security of your belongings are important to us, and we would appreciate the opportunity to speak to you further about these concerns. Please contact our office at your earliesnt convenience. We look forward to connecting with you and improving your experience. Sincerely, Tish S., Community Director - Sunset Vie... read more
Verified Renter Enjoy the view, management is sometimes hard to reach. Maintenance are really nice and cool people. Wish parking was a bit better, but overall can’t complain the price is great
Business response:
We appreciate you for taking the time to share your thoughts about our community. Learning about resident suggestions and concerns helps us know where improvement is needed. If you ever have anything else to bring to our attention, please reach out to me. Thank you! Sincerely, Tish S., Community Director - Sunset View
Verified Renter I'm a new residence at Sunset View Apts. The view of the mountain from my place is SPLENDID. I enjoy sitting outside on my patio listening to the birds and watching the squirrels climb up and down the trees. I'm happy to live at Sunset View Apt.
Business response:
Seeing our residents highlight our community is always rewarding and we're delighted to learn that you are thoroughly enjoying your time with us. We appreciate that you took the time to review Sunset View! Thank you. Sincerely, Tish S., Community Director - Sunset View
Verified Renter Lived here 4 years, been through so many diff managers I've lost count, had my car towed several times, even out of my own paid and numbered parking spot for no real reason, no one ever answers the phones and when I go to the office it's rare anyone is ever there or it's closed during stated business hours. These people tell you they care about their residents but I feel like such an insignificant human to these people...it's honestly a joke. All I can say is proceed with caution as I know it's hard to find a... read more
Business response:
Thank you for your feedback. We're concerned about the nature of your experience and would appreciate the opportunity to discuss these issues with you further. Please contact the office as soon as possible. It's our team's mission to create a community where residents feel comfortable and attended to in a timely manner. We're deeply sorry if we haven't been able to provide that to you in this instance and look forward to connecting. Sincerely, Tish S., Community Director - Sunset View
Verified Renter Amenities and services: Access to amenities such as fitness centers, laundry facilities, and outdoor spaces. Additionally, prompt and efficient maintenance and repairs, as well as friendly and helpful staff, makes me positive experience.
Business response:
We're so appreciative that you took the time to let us know what you love most about our community. Our management team works diligently to cater to residents and we are delighted that you've taken notice. Thank you for choosing Sunset View as your home! Sincerely, Tish S., Community Director - Sunset View
Frequently asked questions about Sunset View Apartments
How is Sunset View Apartments rated?
Sunset View Apartments has a 3.1 star rating with 54 reviews.
When is Sunset View Apartments open?
Sunset View Apartments is closed now. It will open tomorrow at 9:00 a.m.
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